Cadillac Of South Charlotte Body Shop


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1291 Reviews

97% Would Recommend
Latest Review 2 months ago

Review for Cadillac Of South Charlotte Body Shop
Clint A. on 02/18/2014
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Clint said the work was good, but the customer service was poor. His vehicle was not ready when promised and they did not give him a reason for the delay which he considers poor communication. He was not kept informed during the repair process and he was not satisfied with their communication because of this. As a result of this visit, he will not recommend this facility to others.
Category: Collision
Service Date: 01/31/2014
Review Created: 02/18/2014
This review was collected via phone interview by Customer Research Inc.