Cadillac Of South Charlotte Body Shop


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1291 Reviews

97% Would Recommend
Latest Review 3 months ago

Review for Cadillac Of South Charlotte Body Shop
Danielle M. on 02/24/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Danielle said the representative she worked with was not as responsive to her needs and took several phone calls to get repairs scheduled. She was not kept informed during the process because she was only given 1 phone call during the experience stating the vehicle would be ready at 5pm. She was not satisfied with communication because she was not provided regular updates on vehicle progress.
Category: Collision
Service Date: 02/21/2012
Review Created: 02/24/2012
This review was collected via phone interview by Customer Research Inc.