Charlotte, NC 28273
4.2 miles away
"Nice technician. Professional and friendly."
Review for Cadillac Of South Charlotte Body Shop
Gregory B. on 05/16/2011
Gregory said he had a horrible experience because when he picked up the vehicle, it was closing time and the person at the counter was hurrying him up because she had to be some place. He paid $8,000 and customer should not be told this especially when paying this much. The vehicle was very dirty and it should be detailed, there was paint on the front leather seat, the floor mat had rust and grease. He said there were greasy fingerprints on the headliner, disposable gloves on the back floor, body trim, tools and bolts in the back as well. There was no promised time. He had to speak to the business manager to get this fixed and he feels he needs to be compensated for gas, time and time off from work because of this horrible experience and would not recommend them to anyone. He also said the rear view mirror fell off.
Service Date: 05/06/2011
Review Created: 05/16/2011
This review was collected via phone interview by Customer Research Inc.