Charlotte, NC 28273
4.2 miles away
"Nice technician. Professional and friendly."
Review for Cadillac Of South Charlotte Body Shop
Darlene J. on 06/25/2014
Darlene said they did an excellent job. The body work was perfect, she has already received a lot of compliments. Randy was a really good guy. He gave her an estimate that with the 20 percent off coupon made the price lower than another estimate she received. Her vehicle was ready a few hours later than promised. She was told it would be ready after lunch time. She arrived after lunch and was told it wasn't ready yet. They didn't call her to let her know not to come. It was ready closer to 5 pm without a provided reason. When she went to pay, the price was $10 over the estimate. She asked for the 20 percent off coupon to be used. The gal told her they already took 20 percent off with the additional work needed. She told her Randy would need to approve the coupon use. Darlene insisted Randy returned and he said to take off the 20 percent. This was weaselly and squirrelly of them. They were not telling the truth to her. She would recommend this business, but warn people to make sure their discounts are applied.
Service Date: 06/20/2014
Review Created: 06/25/2014
This review was collected via phone interview by Customer Research Inc.