Cadillac Of South Charlotte Body Shop


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1291 Reviews

97% Would Recommend
Latest Review 3 months ago

Review for Cadillac Of South Charlotte Body Shop
Dana H. on 06/13/2011
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Heather. Heather said she would only rate her overall experience with a 4 because her vehicle was not ready when promised. She was not notified that the vehicle was not ready and they did not use the correct phone number, which created problems. She had to rent a vehicle. It was two days late and they did not say why it was late. Also, she was not kept adequately informed during the repair process. Therefore, she as not satisfied with the shop's communication. They did not keep her updated.
Category: Collision
Service Date: 05/18/2011
Review Created: 06/13/2011
This review was collected via phone interview by Customer Research Inc.