Arroway Chevrolet Cadillac


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

137 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
100% Business Response
Latest Review over 1 year ago
CARLO F. on 04/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Professional, courteous, helpful"
Charlie has done all the work on my family's Chevrolet's and Cadillacs for over 10 years. We have always been taken care of properly and never have had a problem. The guys at reception are also great, ensuring that you are knowledgable about your warranty, what it entails and what else you are covered for.
Vehicle: CHEVROLET COLORADO
Category: Service
Service Date: 03/22/2016
Review Created: 04/03/2016 08:47 AM
Calvin N. at Arroway Chevrolet Cadillac responded on 04/03/2016

Thank you for being a loyal customer!

FRANK I. on 03/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who work here are kind, courteous and informative."
The people who work here are kind, courteous and informative. They take the time to listen and offer solutions to vehicle issues.
Vehicle: CHEVROLET MALIBU
Category: Service
Service Date: 03/22/2016
Review Created: 03/27/2016 08:55 AM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/28/2016

Thank you, we absolutely care for each customer that visits. Thank you for your business!

PETER L. on 03/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"superb"
dealership with LOVE
Vehicle: CHEVROLET IMPALA
Category: Service
Service Date: 03/21/2016
Review Created: 03/25/2016 02:29 PM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/28/2016

Thank you! 

DONNA G. on 03/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Can't say enough about Arroway"
I bought a car at Arroway, even though it's a bit of a distance from where I live, because Meyer Chevrolet in Middle Village closed down. My son lives in the area and someone recommended Arroway. I bought my 4th or 5th Malibu from them and think they are absolutely great. I've rarely used the service departments of the dealerships where I bought my cars in the past because it's always been more trouble than it's been worth but I drive about 40 extra miles to bring my car to Arroway. The people are great and I've never felt pressured to have any additional work done that I didn't need. And the prices seem competitive with my local mechanics. I've never had an unpleasant experience there.
Vehicle: CHEVROLET MALIBU
Category: Service
Service Date: 03/21/2016
Review Created: 03/24/2016 08:13 AM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/24/2016

Donna,
On behalf of the Arroway team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others and we look forward to continuing to work with you in the future!

MIKULAS H. on 03/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff"
excellent
Vehicle: CHEVROLET IMPALA
Category: Service
Service Date: 03/22/2016
Review Created: 03/23/2016 08:18 PM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/24/2016

Thank you, Mikulas!
We appreciate the feedback!

WILLIAM S. on 03/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"reliable/dependable"
prompt
Vehicle: CHEVROLET TAHOE
Category: Service
Service Date: 03/21/2016
Review Created: 03/23/2016 04:09 PM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/24/2016

Thanks, William!
We appreciate your business!

DAVID F. on 03/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people that work there"
.
Vehicle: CADILLAC ATS
Category: Service
Service Date: 03/22/2016
Review Created: 03/23/2016 02:59 PM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/24/2016

Thank you, David! Let us know if you need anything else!

LYDIA A. on 03/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the service. "
Everyone is friendly, helpful and informative.
Vehicle: CHEVROLET EQUINOX
Category: Service
Service Date: 03/22/2016
Review Created: 03/23/2016 02:49 PM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/23/2016

We appreciate your review, thank you!

HEATHER A. on 03/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I had the best experience at Arroway service in 10 years."
The service area was very clean and smelled fresh, our name was posted to the service board. I d previously made an appointment so they were expecting us , our car went in immediately and the staff was very courteous, nice and helpful. Thank you for an amazing experience.
Vehicle: CHEVROLET TRAVERSE
Category: Service
Service Date: 03/22/2016
Review Created: 03/23/2016 02:44 PM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/23/2016

We appreciate your business, thank you! 

BRIAN M. on 03/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Highest rating, 5 stars"
I have leased 9 venicles from Arroway. I always receive excellant service from both the Sales and Service Departments.
Vehicle: CHEVROLET MALIBU
Category: Service
Service Date: 03/18/2016
Review Created: 03/21/2016 11:51 AM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/21/2016

Thank you, Brian!
We appreciate you being such a loyal customer to Arroway! Please don't hesitate to give us a call if you need anything else for you or your Chevy Malibu!

JOHN F. on 03/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"*"
*
Vehicle: CHEVROLET COLORADO
Category: Sales
Sales Date: 03/18/2016
Review Created: 03/20/2016 04:00 PM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/21/2016

Thank you for the five stars! 

JOSEPH P. on 03/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Patricia Prato, Christine Nicoletti, and Tina Tyndal "
Patricia Prato, Christine Nicoletti and Tina Tyndal all deserve a fat raise!!!!
Vehicle: CHEVROLET SILVERADO 1500
Category: Service
Service Date: 03/18/2016
Review Created: 03/20/2016 05:06 AM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/21/2016

That's gret to hear! Thank you!

ELEANOR J. on 03/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
everyone was helpful and curtious
Vehicle: CHEVROLET MALIBU
Category: Service
Service Date: 03/17/2016
Review Created: 03/18/2016 03:16 PM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/21/2016

We appreciate your business!  Thank you! 

JOY C. on 03/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific service; prompt and professional"
I have always brought my car back where I purchase and I've used Arroway service.
Vehicle: CHEVROLET EQUINOX
Category: Service
Service Date: 03/16/2016
Review Created: 03/18/2016 06:20 AM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/18/2016

We're grateful for your business! Thank you!

DOUGLAS B. on 03/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff in service are the best! "
Timely service, quick turnaround, great people and a job well done.
Vehicle: CHEVROLET CORVETTE
Category: Service
Service Date: 03/16/2016
Review Created: 03/17/2016 02:14 PM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/18/2016

Thank you for sharing, we're happy to have you as a customer. Thank you!

JOSEPH V. on 03/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service "
they always figure out what is wrong and fix it the first time.
Vehicle: SAAB 9-7X
Category: Service
Service Date: 03/15/2016
Review Created: 03/17/2016 04:59 AM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/17/2016

Thanks, Joseph!
We appreciate your business and being such a loyal customer!

RICHARD M. on 03/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly"
i give them a 10 out of 10...
Vehicle: CHEVROLET TAHOE
Category: Service
Service Date: 03/15/2016
Review Created: 03/17/2016 04:52 AM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/17/2016

Thank you, Richard!
10 out of 10 is a great review! Please let us know if you need anything else!

SHANIE J. on 03/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service was great. In and out fast and all inquiries were resolved. My service rep is awesome! Gavin is great....
Vehicle: CHEVROLET EQUINOX
Category: Service
Service Date: 03/15/2016
Review Created: 03/16/2016 04:05 PM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/17/2016

Thank you, Shanie!
Let us know if we can do anything else for you!

SCOTT W. on 03/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tremendous service and product knowledge "
Excellent in every way.
Vehicle: CHEVROLET SUBURBAN
Category: Sales
Sales Date: 03/15/2016
Review Created: 03/16/2016 03:31 PM
Shelby S. at Arroway Chevrolet Cadillac responded on 03/17/2016

Scott,
Thank you for such great feedback! We hope you enjoy your Chevy Suburban! Come back and see us anytime!

RICHARD O. on 03/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"see below"
Sevice inspected vehicle w/o bring asked, did warranty work at a moments notice since i was there just to get a new key. Very professional and nice
Vehicle: CHEVROLET CORVETTE
Category: Service
Service Date: 03/14/2016
Review Created: 03/16/2016 06:37 AM
Calvin N. at Arroway Chevrolet Cadillac responded on 03/16/2016

That's what we like to hear, thank you for your business!

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