98% Would Recommend
Latest Review 10 days ago
JULIE R. on 08/14/2017
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"Awesome Customer Service"
I gave a 4...because nobody is perfect. But this place is pretty close. I called on Thursday and dropped my vehicle off before close that day. Stored inside and was completed by noon the next day. Very prompt and kept in contact with me the entire process. Will definitely be returning to this shop.
Vehicle: Jeep Grand Cherokee
Service Date: 08/11/2017
Review Created: 08/14/2017 09:13 AM
James C. on 07/31/2017
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James said they did a great job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/26/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Vera A. on 07/28/2017
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Spoke with Sandra. She said the business got her vehicle in and out on time. Her whole family takes their vehicles there.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 07/26/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Alex E. on 07/26/2017
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Alex said he was happy with their diagnosis and alignment.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/18/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Beth C. on 07/26/2017
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Beth said they did a great job and she didn't have any issues. They also called her and kept her informed when her vehicle was ready.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/19/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Steve O. on 07/26/2017
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Steve said they were very helpful and they made sure he got his vehicle back in a reasonable amount of time.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 07/25/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
KATHY R. on 07/23/2017
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"Customer care"
I was missing a few screws from an under carriage shield. They replaced them at no charge. They truly care about their customers safety and convenience.
Vehicle: Ford Escape
Service Date: 07/12/2017
Review Created: 07/23/2017 07:03 PM
MARK M. on 07/22/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"If you like to be overcharged for service, Ashley's is your place"
When I took my car to Ashley Automotive I had already been to one other shop and they had diagnosed my car for free and told me what was going on with my brakes. I wanted a second opinion because it is an expensive repair so I took my car to Ashley. They diagnosed the same problem but charged me $29.99 plus taxes and some kind of hazard fee. I pointed out that the other shop did it for free but was told that Ashley charged because they do a "more thorough" job. I was not impressed and informed them that I would take my car for the necessary repairs to the other shop (which was also $150 less than the price quoted anyway). If you like over-paying for service then Ashley is your place.
Vehicle: Ford Edge
Service Date: 07/21/2017
Review Created: 07/22/2017 10:31 PM
Debbie M. on 07/19/2017
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Debbie said this business did everything they said they were going to and she is a repeat customer.
Vehicle: Porsche Boxster
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Tony R. on 07/10/2017
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Tony said the service was great and the service manager was great work with.
Vehicle: GMC Sierra
Category: Service
Service Date: 07/03/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Kristina M. on 07/07/2017
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"Good Service Always"
Jerry at Ashley's is very kind, knowledgable, and honest. He will give you a break down of what needs to be done and pricing before doing any work. He will not take advantage or overcharge.
Vehicle: Ford Edge
Service Date: 07/05/2017
Review Created: 07/07/2017 05:28 AM
ryan a. on 07/06/2017
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"Fixed my trailer harness "
They were prompt and very polite. Fixed my problem within my defined timeframe.. a plus
Vehicle: GMC Sierra
Service Date: 07/05/2017
Review Created: 07/06/2017 08:54 PM
ANDREW S. on 07/06/2017
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"Always Great Service"
George and his Team at Ashley Automotive has been the only people I have trusted with my vehicles. It is honest and outstanding service every time. You will not get a BS upsale or insane labor rates. I have never left disappointed. I will always recommend them to all my friends for exceptional service.
Vehicle: Ford Fusion
Service Date: 07/05/2017
Review Created: 07/06/2017 01:28 PM
Kelly M. on 06/28/2017
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Kelly said the business has good customer service. They were correct with the estimate and the work was professional.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/01/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Linda F. on 06/27/2017
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"You guys can be trusted."
I like you telling me what is the most important thing to fix first.
Vehicle: Chrysler Pacifica
Service Date: 06/23/2017
Review Created: 06/27/2017 05:59 AM
Roberto S. on 06/24/2017
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Roberto said this business did a good job.
Vehicle: Acura TL
Category: Service
Service Date: 05/31/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. on 06/19/2017
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Bill said he has known Mike for years and he trusts him.
Vehicle: Ford Econoline
Category: Service
Service Date: 06/15/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Justin S. on 06/16/2017
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Justin said this business has great service at fair prices.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Andrew P. on 06/16/2017
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Andrew said this business was quick and they had good customer service.
Vehicle: Nissan Titan
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Terry A. on 06/16/2017
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Terry said the owner is trustworthy and they do a good job.
Vehicle: Volkswagen Beetle
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
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