ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
90% Would Recommend
Latest Review 1 day ago
Jennifer W. on 09/22/2017
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Jennifer said the staff did a good job and they were efficient. They got her vehicle done in the same day. She was happy.
Vehicle: Jeep Liberty
Category: Service
Service Date: 09/16/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
KIM G. on 09/05/2017
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"Mystery Solved!"
I discovered ATG last year when I needed a new clutch - I was very happy for the service then and so took my car back to them when the engine light came on - an emissions code registered that meant 3 possible things - Saing and Carlos methodically and meticulously troubleshot and eliminated each scenario until they found and fixed the issue - I trust ATG Auto Tech Group and its mechanics and they have gained a loyal and returning customer.
Vehicle: Mitsubishi Eclipse
Service Date: 09/01/2017
Review Created: 09/05/2017 09:01 AM
Joel S. on 08/30/2017
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Joel said this is a great facility and they provide excellent service at a fair price.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 08/04/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Joe P. on 08/30/2017
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Joe said this business had very nice people. They did good work and he was amazed at how quickly they finished the job.
Vehicle: Hyundai Veracruz
Category: Service
Service Date: 08/12/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Alex V. on 08/30/2017
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Alex said the experience was good and she would recommend the business for service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/19/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Mario D. on 08/28/2017
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Mario said the service was excellent.
Vehicle: BMW 5 Series
Category: Service
Service Date: 08/11/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
FADI M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awesome "
Thanks a lot for great job very nice customers service
Vehicle: Ford Taurus
Service Date: 08/17/2017
Review Created: 08/25/2017 08:36 PM
Mikel I. on 08/25/2017
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Mikel said the technician, Syeng, is super knowledgeable. He showed him what was wrong with the vehicle and repaired it at a reasonable price.
Vehicle: Buick Century
Category: Service
Service Date: 08/17/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Gary H. on 08/17/2017
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Gary said he recommends this business for service. They are very informative and they gave him prices that worked for him.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Yousif S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yousif said this business is the best. They were honest, they did great work and they got it done quickly.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 08/12/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Sandra A. on 08/14/2017
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Sandra said this business was very helpful.
Vehicle: Nissan Sentra
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Joshua L. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Joshua said the job was well done and he didn't have to wait too long.
Vehicle: Ford Mustang
Category: Service
Service Date: 08/04/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
ROSA R. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ATG"
All can say is OUTSTANDING service. From the time I arrived at the shop through the process of explaining what kind of service my vehicle needed, all I received was excellent customer service.
Vehicle: Acura TL
Service Date: 08/09/2017
Review Created: 08/10/2017 08:39 PM
MIKE R. on 08/09/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Swindlers"
'Free' estimates.
Vehicle: BMW 3 Series
Service Date: 08/08/2017
Review Created: 08/09/2017 08:24 PM
Mike M. at ATG Auto Tech Group responded on 08/10/2017

Hello Mike
I am sorry if there is any misunderstanding on your vehicle diagnosis and estimate of repairs on your recent visit at ATG. We always provide estimate of repairs free of charge, but we do charge for problem diagnostic check. The $65.00 you paid for was for diagnosing your vehicle cooling system. We usually charge $110.00 for diagnostic inspection, especially on BMW cooling system that water pump is computer/electronic controlled. But we only charged you $65.00 for being an AAA member. And the estimate we provided you was free of charge.

Mike Mamsour
General Manager
ATG Auto Tech Group
RYAN/LOREN M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repaired and working great!!"
Perfect service no complaints here
Vehicle: Saturn Ion
Service Date: 08/05/2017
Review Created: 08/08/2017 04:36 AM
James S. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said this business fixed the problem with his vehicle even after he had problems with them to begin with. He said they need to be more persistent and efficient when they are diagnosing the problems with vehicles. He paid $882 for them to fix the problem and it wasn't the right repair and the second time he went back to get the problem fixed he spent $1000 and then his vehicle was fixed. He suggests that they should not try to guess what is wrong. They should find the issue and fix it the first time. They are good quality people.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 07/11/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Rosa A. on 07/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Rosa said she would recommend this business to others but they did not provide her with the best price. She found another facility that would have charged her significantly less.
Vehicle: Saturn VUE
Category: Service
Service Date: 07/26/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT K. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service and quick response"
Great place to bring vehicle. Quick and friendly service.
Vehicle: Volkswagen Passat
Service Date: 07/28/2017
Review Created: 07/29/2017 08:12 PM
Susan M. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said this business advised her up front what was wrong with her vehicle and they were fair.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Ann-marie K. on 07/22/2017
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Anne Marie said this business did a good job.
Vehicle: Toyota Matrix
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 107 in total