My name is Dave Rethoret, I'm the owner of All Tune and Lube in Tempe. I'd like to personally apologize for the misunderstanding inregarding the service you recieved here on Friday the 21st. When I looked at the invoice for the work you had done I didn't see anything out of the ordinary. I've tried to call you a couple times today but unsuccessfully. Please call me at the shop, let me know what we can do.