Auto Authority LLC


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

312 Reviews

98% Would Recommend
Latest Review about 2 months ago

Angela M. on 04/28/2017
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"Friendly Honest"
I took my car to auto authority for the first time was very pleased with the customer service and honesty. Also with the shuttle ride from my house to the shop to pick up my car.
Vehicle: Chrysler Concorde
Service Date: 04/26/2017
Review Created: 04/28/2017 01:26 PM
Perry G. on 04/28/2017
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"Best In Town"
I just had an oil change and it was all good, but this is a review of my first experience there in Jan. that I'm finally getting around to writing. I needed a lot of work and it was money well-spent on quality. The work was professional, highly competent, thorough, and well-explained. I've had car repairs at other places and Auto Authority is clearly the best.
Vehicle: Saturn Aura
Service Date: 04/27/2017
Review Created: 04/28/2017 01:20 PM
Bill K. on 04/25/2017
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Bill said he has total trust in this business.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/20/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
David V. on 04/19/2017
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"The courteous personnel and the "feeling" of competent service"
Everyone is very courteous and makes you feel like a "valued" customer.
You also know the truck is being serviced correctly, on time, and at a fair rate.
Vehicle: Nissan Pickup
Service Date: 04/18/2017
Review Created: 04/19/2017 11:20 AM
Mark H. on 04/19/2017
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Mark said this business did what he asked.
Vehicle: Toyota Tundra
Category: Service
Service Date: 04/05/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul T. on 04/18/2017
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Paul said this business provided everything he wanted. The people that work there are very friendly and hospitable.
Vehicle: Dodge Charger
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Joan B. on 04/14/2017
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Joan said they do good work.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 04/11/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Mary Jane M. on 04/10/2017
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"Customer care"
I feel valued and respected at Auto Authority. The entire crew is fantastic--listening to my concerns and providing excellent and speedy service. They are The Best.
Vehicle: Buick Century
Service Date: 04/05/2017
Review Created: 04/10/2017 07:20 PM
Steve Z. on 04/08/2017
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"Customer service and ability to explain auto issues"
Great work and service
Vehicle: Toyota Sienna
Service Date: 04/07/2017
Review Created: 04/08/2017 04:52 AM
William H. on 04/08/2017
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William said that he is friends with the business, and they are great people. He has known them for 10 to 15 years. They pick up and deliver his vehicle when it needs to be serviced.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 04/03/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Blake S. on 04/04/2017
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Blake said the work took a little bit longer than he expected but everything came out right in the end.
Vehicle: Mazda Protege
Category: Service
Service Date: 03/29/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Ed N. on 04/04/2017
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Ed said Dan was a very friendly guy, and he answered any questions he had. He liked him.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/30/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Scott K. on 04/01/2017
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"People "
Excellent great work
Vehicle: Toyota Avalon
Service Date: 03/17/2017
Review Created: 04/01/2017 04:44 AM
Judy L. on 03/29/2017
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"Tire repair"
The team helped me out in a pinch. They were awesome
Vehicle: Nissan Pathfinder
Service Date: 03/28/2017
Review Created: 03/29/2017 06:29 AM
Ken B. on 03/28/2017
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"Professional service"
The Auto Authority will take the time to explain your vehicle maintenance. Always professional.
Vehicle: Hyundai Elantra
Service Date: 03/27/2017
Review Created: 03/28/2017 05:23 AM
David H. on 03/26/2017
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"customer service"
Very good service
Vehicle: Ford Escape
Service Date: 03/25/2017
Review Created: 03/26/2017 06:22 AM
Matt M. on 03/24/2017
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Matt said he always takes his vehicle there and they get it fixed right.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/22/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Erik C. on 03/21/2017
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Erik said he would recommend the business for service.
Vehicle: Dodge Dakota
Category: Service
Service Date: 03/17/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Dennis K. on 03/18/2017
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"Car stinks"
Everything great with the car, service was done in a timely manner. However I do have one concern, the car smells terrible, I noticed when I picked up the car that the office smelled the same. I guess you had some sort of spill and I understand that things happen but wanted to let you know that the inside of the car still stinks
Vehicle: Cadillac DeVille
Service Date: 03/17/2017
Review Created: 03/18/2017 10:57 AM
Amber L. on 03/18/2017
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"Fast and friendly service. "
I called on a Thursday a little before they closed so I dropped my keys in the drop box so they could look at it the next day. They finished it by 5 the next day. I wasn't in town when they finished, so I just paid over the phone and had them lock my keys in my car and I could pick it up at anytime that was convent for me. They were honest and worked fast, this is the only place I will now bring my car in Oshkosh!
Vehicle: Volkswagen Passat
Service Date: 03/17/2017
Review Created: 03/18/2017 09:26 AM
Displaying Review 1 - 20 of 312 in total