Full Service Honda repair and body shop servicing McLean and the greater Washington, DC areaFull Service Honda repair and body shop servicing McLean and the greater Washington, DC area
Sarah said Carl was terrific, but there were other issues. There was a problem getting parts and there was a problem getting the vehicle repaired properly. She had to take the vehicle back a second time. She said she was not satisfied with the quality of the repair. There was a lot of damage and they could have easily totaled it. But, they did their best to repair it. The vehicle was not ready when promised and they kept finding more damage and extending the ready time. They kept her vehicle for four weeks and it was inconvenient. The person that prepared the estimate was not aware of all the damage and it was not prepared properly. Because of the problems with this visit, she said she would recommend this facility to others for simple repairs, but not for big, involved repairs.
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