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Auto Excel

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(749 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

Auto Excel of Wickens Enterprise, we always give the customer more than they expect. we strive for customer loyalty—every day, stop by and see the latest we have to offer in tires and tire technology. With names like Bridgestone and BF Goodrich® in stock or just a phone call away, we know you'll find what you need. Auto Excel of Wickens Enterprise, we always give the customer more than they expect. we strive for customer loyalty—every day, stop by and see the latest we have to offer in tires and tire technology. With names like Bridgestone and BF Goodrich® in stock or just a phone call away, we know you'll find what you need.

Categories
Repair Shop, Car Maintenance, Auto Maintenance
Contact
(330) 733-3493

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
2610 E Waterloo Rd Akron, OH 44312-3912
Auto Excel's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(749 Reviews)

KD
gravatar
KELLY D.
Mogadore, OH
Ford Pickup
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/09/2014
verified customer Verified Customer
First contact - Tom not happy
I have been here before for my step-son's oil change. Wanted to keep taking my business to local owned. The first 2 times we were here were great. This time with my 2011 Ford F150 I found out that I had to use synthetic oil. Not a problem. I knew that I could at least go 5,000 miles between oil changes and Tom tried to say that I needed to come back in 3,000. I feel that he doesn't know what he is saying and I didn't think he had people skills. I probably won't be back now.
Not Recommended
Lance J. from Auto Excel responded on 10/13/2014 12:08 PM

Mrs. Dreher,  We appreciate your business and regret that you and your husband did not get the service you have become accustomed to at Auto-Excel.  I would like you to know that we value each and every customer and address customer concerns diligently.  I can assure you that upon discussing this matter with my staff we have made changes that will improve communication.  I hope that you will come back and use the free oil change that Chuck gave you for the misunderstanding.  Sincerely, Lance - Owner

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