ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago
Trisha M. on 05/26/2017
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Trisha said this business is quick.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/22/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Joanna F. on 05/23/2017
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Joanna said the service was very good.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 05/18/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Peter C. on 05/22/2017
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Peter said they do a pretty good job but there were a few issues and he believes that may be because he rushed them. They do a good job.
Vehicle: Ford Excursion
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Joan E. on 05/20/2017
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Joan said she has been going to the business for almost 25 years and her vehicle is fixed.
Vehicle: Hyundai Accent
Category: Service
Service Date: 05/19/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Mary Y. on 05/20/2017
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Mary said the personnel at this business are very thorough, knowledgeable and polite.
Vehicle: Kia Sephia
Category: Service
Service Date: 05/19/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick L. on 05/09/2017
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Rick said he had a good experience with this business.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 05/08/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
John M., Owner at Auto Pro responded on 05/19/2017

...good experience is good.  Next time we'll try to make it GREAT!

Barbara G. on 04/28/2017
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"service review"
the techs are always nice and John is pleasant
Vehicle: Ford Escape
Service Date: 04/18/2017
Review Created: 04/28/2017 01:49 PM
John M., Owner at Auto Pro responded on 05/19/2017

Barbara, thank you for taking the time to respond to our customer satisfaction survey.  We put allot of pride in making sure we do everything we can to please our patrons....and we like John too.
Please, pass on the word to your friends and family that Auto Pro is a must-stop for auto repairs.

Barry A B. on 04/27/2017
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"Great job"
I have never had anything to say about Auto Pro but praises. Work is always done properly the first time and on time. Reasonable pricing also. Highly recommended!!!
Vehicle: Chevrolet Malibu
Service Date: 04/25/2017
Review Created: 04/27/2017 04:29 PM
John M., Owner at Auto Pro responded on 05/19/2017

Thank you so much, Barry!
We do our very best to ensure the happiness and satisfaction of our customers.  We're glad we hit the mark again with you.
Don't be shy- tell your friends and family about us.

Joel P. on 04/27/2017
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Joel said they did a great job.
Vehicle: Ford Five Hundred
Category: Service
Service Date: 04/06/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
John M., Owner at Auto Pro responded on 05/19/2017

Thanks, Joel!
Tell a friend, please.

Scott T. on 04/25/2017
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"Friendly, non-pressure atmosphere. Very knowledgeable staff."
I first started going to Auto Pro after my daughter had her car in for service. She and I were impressed with the service and communication of what needed to be done on her car. I feel that when you take your vehicle to Auto Pro it is treated like it's the only car there. If I take my car in for an oil and filter change, I walk out of there with an oil and filter change. Some other places I have taken my vehicle to found at least 3-5 so called "other" things that were wrong with my vehicle. I highly recommend Auto Pro to anyone that wants to have great car service with honesty.
Vehicle: Hyundai Elantra
Service Date: 04/13/2017
Review Created: 04/25/2017 09:15 AM
John M., Owner at Auto Pro responded on 05/19/2017

We love family business! "The more the merrier', we say.
We are very thankful for all the great feedback we get regarding our service.  
Thank you, Scott!

Sean N. on 04/25/2017
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Sean said he's done business in the past with them. He said they are honest and he likes them.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/10/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
John M., Owner at Auto Pro responded on 05/19/2017

We like you too Sean, as we do all our customers.  Keep coming back and don't forget to tell people about your positive experience with us.

Mark M. on 03/25/2017
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Spoke with Steven. He said this business told him what was wrong and they inspected his vehicle. They did it in a timely manner.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/23/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
John M., Owner at Auto Pro responded on 05/19/2017

Thanks for responding, Mark!
We do our best to get the job done as soon as possible.

Jade S. on 03/18/2017
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"Same as Always"
Excellent service.
Vehicle: Ford Edge
Service Date: 03/16/2017
Review Created: 03/18/2017 09:39 PM
Quinton M. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Melissa. She said this business always has good service.
Vehicle: Ford Taurus
Category: Service
Service Date: 02/24/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Sharen W. on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sharen said this business quickly got her in and out for service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/01/2017
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
Zachery E. on 02/18/2017
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Zachery said everything was on time at this business and everyone was polite. He would recommend them for service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/16/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
John M., Owner at Auto Pro responded on 03/03/2017

Thanks Zachary for responding to the survey; good feedback is so appreciated.
We're very glad to have served you well.

Donna M. on 02/14/2017
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Donna said the business was prompt, helpful, and they did a good job. They provided good advice and she has been going there for years with no problems.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/03/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
John M., Owner at Auto Pro responded on 03/03/2017

Donna, we thank you for your loyal patronage!  Keep coming back and tell a friend.

Jennifer A. on 02/12/2017
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"Always great survice"
They are always thorough and try and give you best deals possible. I have been going to them for all my service work for over 6 years now.
Vehicle: Ford Explorer Sport Trac
Service Date: 02/10/2017
Review Created: 02/12/2017 03:27 PM
John M., Owner at Auto Pro responded on 02/13/2017

Thank you so much, Jennifer for your faithful patronage!
   We try our best to make our customers as happy as we can.  

Gerald D. on 02/10/2017
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Gerald said John is really friendly, nice and down to earth.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/03/2017
Review Created: 02/10/2017
This review was collected via phone interview by Customer Research Inc.
John M., Owner at Auto Pro responded on 02/13/2017

Thanks, Gerald!
   Our customer service is the most important asset we have.  We really like our customers and enjoy spending time with them.
   Don't forget to pass on the Autopro name to your friends and family.

Mark Bethany H. on 02/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"F150 105k service "
Great job! Truck runs like new.
Vehicle: Ford Pickup
Service Date: 02/02/2017
Review Created: 02/04/2017 10:21 AM
John M., Owner at Auto Pro responded on 02/13/2017

Regular maintainance and timely repairs always pay off, Mark.  We hope to see another 105k on that truck before long.

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