Auto Professionals


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

345 Reviews

99% Would Recommend
Latest Review about 1 year ago

STEVE S. on 08/11/2016
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"The people and their abilities!"
Everyone is friendly, know what they are doing and prompt service!!!
Vehicle: GMC Yukon XL
Service Date: 08/10/2016
Review Created: 08/11/2016 06:03 AM
Alyce S. on 08/09/2016
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Alyce said the employees took very little time doing what needed to be done, but it was very economical.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/05/2016
Review Created: 08/09/2016
This review was collected via phone interview by Customer Research Inc.
Debra V. on 08/06/2016
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Debra said she and her family have been going to this business for many years because they do what they say, when they say it. The front desk receptionist, Jessica is always so pleasant.
Vehicle: Dodge Durango
Category: Service
Service Date: 08/03/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Bill R. on 08/06/2016
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Bill said the mechanic ran his brake fluids out. It stained everything and he did not clean it, so he is dissatisfied.
Vehicle: GMC Pickup
Category: Service
Service Date: 08/03/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Loyd E. on 08/06/2016
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Spoke with Ophelia. She said the business is excellent, they were able to find the problem and she was very pleased. They were very professional and they finished quickly. The price was reasonable, they were honest, and she trusts them.
Vehicle: Ford Expedition
Category: Service
Service Date: 07/27/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
HANNAH S. on 08/05/2016
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"Spot on service!"
Greg and his team are very professional and offer great service at a fair price.
Vehicle: Chevrolet TrailBlazer
Service Date: 08/03/2016
Review Created: 08/05/2016 07:15 AM
Robert R. on 08/03/2016
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Robert said that the business gave good service. He mentioned that Kevin, an employee, was one of the best mechanics he has dealt with in a while and recommended that he be given a raise. He also express they need to hire knowledgeable employees like Kevin.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/01/2016
Review Created: 08/03/2016
This review was collected via phone interview by Customer Research Inc.
Anna Marie D. on 07/29/2016
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Anna said the business is very professional, polite and do good service.
Vehicle: Toyota Venza
Category: Service
Service Date: 07/25/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
Marvin L. on 07/26/2016
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Marvin said he uses this business because they are conveniently located and do a great job. The employees are friendly, professional and attentive to lowering cost when possible.
Vehicle: Toyota Highlander
Category: Service
Service Date: 07/07/2016
Review Created: 07/26/2016
This review was collected via phone interview by Customer Research Inc.
Andrew M. on 07/26/2016
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Andrew said the staff at this business are very flexible, prompt and efficient.
Vehicle: Buick Enclave
Category: Service
Service Date: 07/22/2016
Review Created: 07/26/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl S. on 07/25/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Don said he would not recommend this business because they did not shut the hood on his vehicle.
Vehicle: Ford Taurus X
Category: Service
Service Date: 07/21/2016
Review Created: 07/25/2016
This review was collected via phone interview by Customer Research Inc.
Michael H., Owner at Auto Professionals responded on 07/26/2016

We do apologize for the vehicle's hood not being latched properly. Thank you for bringing this to our attention. Management has taken steps to ensure that this will not happen again in the future. If there is anything that we can do to further improve our customer service in the future feel free to contact us. Again we apologize for any inconvenience this has caused.

JEAN A. on 07/24/2016
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"Hello"
Hello
Vehicle: Chrysler Concorde
Service Date: 07/11/2016
Review Created: 07/24/2016 05:45 PM
Michael H., Owner at Auto Professionals responded on 07/26/2016

Hi Jean.

Abby C. on 07/21/2016
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Abby said this business was great. They were very helpful, the service was quick, and it was a great price.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 07/18/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
CARL N. on 07/17/2016
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"They know what their doing!"
Very helpful with unsusal problems.
Vehicle: Volkswagen Bus
Service Date: 07/15/2016
Review Created: 07/17/2016 03:47 PM
Wesley V. on 07/16/2016
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Wesley said the business employees did awesome work. They were honest, thorough, and good price. The people are kind. He has been going there for years, since he bought his vehicle.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/13/2016
Review Created: 07/16/2016
This review was collected via phone interview by Customer Research Inc.
Michael H., Owner at Auto Professionals responded on 07/26/2016

Always a pleasure to have you in the shop Wes. Have fun in Hawaii.
Jessie

Dan D. on 07/16/2016
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Dan said the business is clean, friendly and any time he has needed service or had an issue they have been able to get him in with in a day or 2. They answer all his questions and he asks many, he asks things like where they get their parts and they are always courteous when they tell him the answers. One of the things he really likes is when his vehicle is ready they will call and text him. Also they are Triple A approved or recommended so he gets a discount as a member. He is always very satisfied with their service and he has recommended them for service.
Vehicle: Dodge Stratus
Category: Service
Service Date: 07/14/2016
Review Created: 07/16/2016
This review was collected via phone interview by Customer Research Inc.
Peter F. on 07/14/2016
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Peter said the business did everything he wanted them to do and he was pleased.
Vehicle: Volvo 850
Category: Service
Service Date: 07/13/2016
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
ROSE M. on 07/10/2016
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"easy to tell them about your needs."
friendly staff and efficient.
Vehicle: Nissan Versa Note
Service Date: 07/08/2016
Review Created: 07/10/2016 02:28 PM
Dale K. on 07/10/2016
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Spoke with Gail. She said everything and everyone was great.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/21/2016
Review Created: 07/10/2016
This review was collected via phone interview by Customer Research Inc.
Bobbie G. on 07/09/2016
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Bobbie said this business' service was great. They did what she needed them to do in a timely manner.
Vehicle: Honda Civic
Category: Service
Service Date: 07/06/2016
Review Created: 07/09/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 345 in total