ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
98% Would Recommend
Latest Review about 20 hours ago
Review for Auto Smart
NANCY C. ReScore Review on 08/17/2012
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Problem Solved"
Auto Smart went the distance and than some finally discovering the new tires were faulty. They replaced them with new ones and everything is perfect. Big thank you to Scott and the team at Auto Smart for doing their very best to solve the problem.
Vehicle: Ford Expedition
Service Date: 08/10/2012
Review Created: 08/12/2012 10:59 AM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"First Disapointment"
Bought new tires, shocks, and brakes. Noticed that there still was a vibration/shimmy that was very noticeable at 65 and above. returned to have it checked out and was told that a weight had come off and that they re balanced the tires and that it was fixed. drove it to Benton this morning on real smooth highway and i still have the same problem. This is the first time I have been unhappy with their work.
Vehicle: Ford Expedition
Service Date: 08/10/2012
Review Created: 08/12/2012 10:59 AM
Scott B. at Auto Smart responded on 08/17/2012
Mike I hope we were able to fix that shimmy with the new tires we installed we have sent the old tires into the manufactor for them to explain why they wouldn't balance correctly. sorry about the problem and we hope you enjoy those new tires we installed for you.