ReScore Reviews™ (3)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
98% Would Recommend
Latest Review 9 days ago
Review for Auto Smart
JOE E. on 09/23/2015
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Doesn't deliver promised price or delivery times"
quoted a price for 2 new tires mounted & ballanced. dropped off rims at &:00AM and was told they would be ready at noon. showed up at noon and they were just starting to balance the tires. when I went to pay for them I was told they had "upgraded the tires to better ones for $6 more each (slightly higher load rating). After loading them in the car, I noticed they were bias ply tires instead of radial (as quoted). Left them there and was told they would be ready at 5:00pm for pick-up. Returned at 5:15 and rims were sitting on the floor without tires. Had to wait another 15 minutes. When looking at the tires, they did NOT have any higher load rating but I was late and left. Not happy with the upcharge or always being late for the promised time.
Vehicle: Chevrolet Suburban
Service Date: 09/21/2015
Review Created: 09/23/2015 08:12 PM