ReScore Reviews™ (3)

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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
98% Would Recommend
Latest Review 5 days ago
Review for Auto Smart
DAN C. on 05/21/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"APPARENTLY DO NOT WANT MY BUISNESS"
TOOK OUR SONS 91 CUTLASS SUPREME IN BECAUSE IT WAS DYING ON US , SCOTT HAD IT CHECKED , THEY DIAGNOSED AS AN EGR VALVE. THEY REPAIRED AND SCOTT SAID IT WAS STILL MISSING A LITTLE , BUT WAS NOT DYING ANYMORE.
WE PICKED IT UP AND WITHIN 2 DAYS IT WAS DYING AGAIN. I CALLED AFTER THE WEEKEND AND SCOTT WAS OUT FOR THE NEXT 2 DAYS , BUT THE GENTLEMAN THAT ANSWERED THE PHONE WAS VERY RUDE AND ARROGANT. I TOLD HIM WE NEEDED IT LOOKED AT AGAIN BECAUSE IT WAS DOING THE SAME THING WE BROUGHT IT IN FOR. HE SAID WE COULD DROP IT OFF, I ASK HIM WHEN HE COULD POSSIBLY LOOK AT IT . AND HIS EXACT WORDS WERE " I WILL GET TO IT WHEN I GET TO IT " WE HAVE BEEN DOING BUISNESS THERE FOR 4 YEARS BUT APPARENTLY THEY DO NOT WANT OUR BUSINESS ANYMORE. BY THE WAY I ALSO TRIED TO SET UP AN APPOINTMENT THROUGH THEIR WEBSITE AND NEVER RECEIVED A CALL OR E-MAIL BACK
Service Date: 05/07/2014
Review Created: 05/21/2014 03:10 PM
Scott B. at Auto Smart responded on 05/27/2014

TRIED CONTACTING MR CURLEY TODAY 05/27/2014 WASNT ABLE TO GET AHOLD OF HIM.

Scott B. at Auto Smart responded on 05/28/2014

DAN CONTACTED ME TODAY WE HAVE SCHEDULED TO LOOK AT HIS CAR ON THURS AT 11AM TO SEE IF WE CAN RESOLVE THIS PROBLEM.