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Auto Smart

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,402 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Auto Smart is conveniently located in Wichita, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Auto Smart is conveniently located in Wichita, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Tire Sales and Repair, Auto Maintenance
Contact
(316) 942-2200

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
5751 W. Central Wichita, KS 67212
Auto Smart's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,402 Reviews)

GP
gravatar
GLEN P.
Wichita, KS
Ford Pickup
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2014
verified customer Verified Customer
They are Honest and do very good work
We feel that this was a good choice and that they acknowledged that we were unhappy But they corrected that issue.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2014
I thought Honesty.
would have liked to been told that the belt they replaced was bad and needed replaced before they did it. Which added cost to work being done.
Recommended
Scott B. from Auto Smart responded on 06/30/2014 03:13 PM

We talked to Glen today about replacing the serpentine belt with his air conditioning compressor job. Glen is correct that we should have called to get approval for the additional 66.33. I explained to glen we do not usually do that; however this was a oversight on our part and are more than happy to send Glen a refund for the cost of the serpentine belt. Glen did state he was happy with the job and really just wanted the a/c fixed. Glen did not ask for the refund, However our policy is to never charge customers for parts or labor that was not authorized by the customer. We do appreciate your buisness and hope to hear from you again.
    THANK YOU,
        SCOTT

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