Auto Source Service Center


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

270 Reviews

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99% Would Recommend
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Review for Auto Source Service Center
Adam H. ReScore Review on 06/01/2015
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Adam said he would not recommend this business because they did nothing to resolve his initial dissatisfaction.
Vehicle: Dodge Stratus
Category: Service
Service Date: 05/06/2015
Review Created: 05/21/2015
This review was collected via phone interview by Customer Research Inc.

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Adam said this business took his vehicle in for an alignment and they could not align it properly. He was not having issues before he took it in but now he is having issues with his vehicle. He would not recommend them to others because of this experience.
Vehicle: Dodge Stratus
Category: Service
Service Date: 05/06/2015
Review Created: 05/21/2015
This review was collected via phone interview by Customer Research Inc.
Tom S., President at Auto Source Service Center responded on 05/23/2015

On 3-18-15 customer brought car in for tire rotation and 4 wheel alignment. After spending over 2 hours attempting to get car in correct alignment specs, customer was told and documented on repair order that we adjusted as best as possible, that parts were needed to get car into correct specs. He was only charged for a one hour alignment. 

 On 05-06-15, customers car was re-checked on alignment machine with customer present, spending close to an hour showing him where the issues were for his car. He said he understood. He was not charged for this service.