ReScore Reviews™ (1)
99% Would Recommend
Latest Review 13 days ago
Review for Autobahn Automotive
Luis T. on 07/03/2012
took my car in due to coolant leak. instead of checking out the full scope of the issue he only replaced a radiator hose, for $300 i might add. 2 days later my car overheats, thermostat housing and sensor need to get repaced along with radiator fan. Wish he had really diagnosed my problem instead of taking the easy way out for $300. what a waste of $ that was. never again!
Vehicle: Volkswagen Jetta
Service Date: 06/26/2012
Review Created: 07/03/2012 01:37 PM
Erin D. at Autobahn Automotive responded on 07/05/2012
This car was towed in to Autobahn with a massive coolant leak. We replaced the thermostat outlet flange and seals (2) which repaired the excessive coolant leak. The customer did not want us to fill the system with the antifreeze we stock and only authorized us to fill the system with water and a half jug of Kroger antifreeze the customer had in his back seat. The gentleman also stressed to us he had an extremely tight budget. The following few days after this repair was completed and delivered, the outside air temperature shot into the low hundreds across the southeast US. Unfortunately the failure referenced in this customers low rating occurred on the car at this point. We asked him to return the car to us so we could examine our work as well as see what other issues occurred with the car. But he never returned and only could offer this review. We of course contacted this customer immediately after reading his review to discuss his dissatisfaction.