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Autobahn Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,285 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(919) 878-6191

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
4200 Atlantic Ave Ste 159 Raleigh, NC 27604-1752
Autobahn Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,285 Reviews)

GQ
gravatar
Gary Q.
Honda Accord
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/13/2013
verified customer Verified Customer
Category: Service
Gary said he is confident his vehicle will get fixed when he goes here. Their location is everything. Gary stopped recommending the business after some of his acquaintances complained about the owner's demeanor. For instance, a customer went back to the business over an unresolved issue after paying $2,500. The owner declared that the guy was lucky that only one issue still remained, considering that the vehicle was originally a mess with 22 issues. When there is a problem, it's like he wants customers to believe they are lucky for any help at all. Gary mentioned it makes him question some level of honesty, even though the owner does stand behind his work and operates the business well. If the location wasn't so convenient, he'd quickly switch.
Not Recommended
Robert & Matthew D. from Autobahn Automotive responded on 03/14/2013 01:04 PM
Gary Quinn's friend had a major repair, in which Quinn, as far as we know, was not a party to. It is true that Quinn's friend returned a few days later due to the check engine light coming on after the repair. When a vehicle engine computer stores more than 22 codes, it will invariably upon being repaired, put forth an arbitrary code or two until the modules reconfigure themselves. Quinn was not present during the approximately 8 minutes that his friend popped back in to have the computer reset, at no charge of course, and we are unaware that any hidden video was being used by Quinn's friend at the time, so we believe Quinn could not possibly know about the owner's demeanor. As always, we do a follow up call from the owner to the customer to check on the satisfaction of the customer.
Service Coupons and Posts

30 years and counting! ๐Ÿš— We're honored to have your trust and loyalty. ๐Ÿ™Œ Our team, especially Robert, is thrilled to have your kind words. Here's to many more years of smooth rides! #CustomerAppreciation #AutobahnAutomotive
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Thank you for your trust and loyalty, Anne! We're thrilled to be your go-to for 25+ years! ๐Ÿš—๐Ÿ’จ #CustomerAppreciation #AutobahnAutomotive
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Thank you for the fantastic review! ๐ŸŒŸ We're thrilled to be your go-to for 20 years and now your sons' too! Here's to many more years of keeping you and your cars happy and cheery ๐Ÿ˜„ #CustomerAppreciation #AutobahnAutomotive
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Thanks for the awesome review, Michael! ๐ŸŒŸ We're delighted to have taken great care of your cars. Your recommendation means a lot to us! #HappyCustomers #AutoCare
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Thanks for the โญโญโญโญโญ review! We're thrilled to hear your positive feedback and glad to have earned your trust. Keeping it honest and fair is how we roll! ๐Ÿš— #CustomerAppreciation #HonestService
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๐ŸŒŸ Thank you for the 5-star review! We're thrilled to hear that you found our service prompt, efficient, and informative! ๐Ÿ˜Š #CustomerAppreciation #AutobahnAutomotive
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๐ŸŒŸ Thank you for the 5-star review! ๐Ÿ™Œ We're thrilled to hear that our competent mechanics provided excellent work for you. Your satisfaction is our top priority! ๐Ÿš—๐Ÿ’ช #AutobahnAppreciates #ExcellentWork #CompetentMechanics
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๐ŸŒŸ Thank you for your โญโญโญโญโญ review! We're thrilled to hear that you appreciate our thorough service and attention to detail. ๐Ÿš—๐Ÿ’ฏ Your trust in our expertise means the world to us. #AutobahnAutomotive #CustomerSatisfaction #ExpertService #Raleigh
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๐ŸŒŸ Thank you for your outstanding review! ๐Ÿš— We're thrilled to hear that you found our service trustworthy and our team caring. We appreciate your trust in Autobahn Automotive. ๐Ÿ˜Š #CustomerSatisfaction #TrustworthyService #Raleigh
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Thanks for the amazing review, John! ๐Ÿคฉ We're so glad you had a great experience with us at Autobahn Automotive. #Raleigh #AutoCare #HappyCustomer ๐Ÿš—
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Thanks for the kind words, Sandy! ๐Ÿค— We're so glad Robert and his crew took great care of you. #Raleigh #AutoRepair #Honest #Reliable #ExcellentCare ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
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Thanks for the great review, Larry! We're so glad you've been with us for 12 years and that we've been able to help you make sound decisions about your cars. ๐Ÿคฉ #AutobahnAutomotive #Raleigh
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Thanks for the great review, Juan! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We're glad to have been taking care of your car. #AutobahnAutomotive #Raleigh
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๐Ÿ‘Robert & team are the best! Quick, pro & trusty. #Raleigh ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ #RaleighNC
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๐Ÿ‘๐Ÿผ #Raleigh #Highlander #CarCare
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Thanks for the great review, Sandy! ๐Ÿคฉ We're proud to be the best car service in Raleigh. ๐Ÿš— #AutobahnAutomotive #Raleigh
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Thanks for the great review, Lynda! ๐Ÿคฉ We're glad Robert was able to get your car running like new again. #AutobahnAutomotive #Raleigh
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Thanks for the kind words, Dave! ๐Ÿคฉ We're proud to have been providing top-notch service for your vehicles for over 15 years. #Raleigh #AutobahnAutomotive #FairHonestReasonable
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Thanks for the awesome review, Kathy! We're so glad we could help your daughter out in the heat. ๐Ÿคฉ #AutobahnAutomotive #Raleigh
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Thanks for the great review, Gilchrist! We're so glad you appreciate our commitment to transparency and honesty. #AutobahnAutomotive #Raleigh ๐Ÿคฉ๐Ÿš—๐Ÿ”ง
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We โค๏ธ hearing this! Robert & the team at Autobahn Automotive in Raleigh are the best! #Raleigh #AutoLove #CustomerService
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Thanks for the great review, Cindy! ๐Ÿคฉ We take pride in providing honest, quality car care and are glad you're pleased with our service. #AutobahnAutomotive #Raleigh
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Thanks for the great review, Margot! We're so glad Robert was able to get you in for your car service. We always strive to provide the best service and we're glad you trust us to do so. ๐Ÿ˜Š #AutobahnAutomotive #Raleigh
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๐Ÿ‘ Robert fixed my car fast! ๐Ÿ”ง He did a great job and no issues since. #Raleigh ๐Ÿคฉ #CarRepair ๐Ÿ”ง
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Thanks for the great review, Christer! ๐Ÿคฉ We're so glad you've been a loyal customer for 20+ years! #AutobahnAutomotive #Raleigh
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Thanks for the kind words, Larry! ๐Ÿคฉ We're so glad you rely on us for all your car service needs. ๐Ÿš— #AutobahnAutomotive #Raleigh
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Thanks for the kind words, Tania! ๐Ÿคฉ We're so glad we could get you in before the holiday. #AutobahnAutomotive #Raleigh
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Thanks for the kind words, Mike! ๐Ÿคฉ We're so glad you're happy with our workmanship! #AutobahnAutomotive #Raleigh
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