Automotive Excellence


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

216 Reviews

99% Would Recommend
Latest Review 16 days ago
DEBRA H. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tundra"
In and out quickly. Friendly help
Vehicle: Toyota Tundra
Service Date: 07/31/2017
Review Created: 08/01/2017 10:02 AM
Charles R. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said he was satisfied with the work this business did for him.
Category: Service
Service Date: 07/12/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Ronald R. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ronald said this business did everything he wanted them to do and they did it very well.
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
BILL O. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State Inspection"
Excellent, in and out.
Vehicle: Dodge Pickup
Service Date: 07/20/2017
Review Created: 07/21/2017 04:50 AM
Sondra D. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sondra said she has always used the business. Everyone is really nice and she likes all of them.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/20/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Chris M. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business provided very good service. The employees were friendly and they helped him out in a timely manner. He had a great experience.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 07/18/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he was referred to the business and he would recommend them.
Vehicle: Ford
Category: Service
Service Date: 06/30/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Ashley J. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashley said she had no problems with the quick and courteous service at this business.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/28/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Barbara D. on 06/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Barbara said the business did not follow up as much as she needed and she had to keep contacting them. She had an expensive service and she expected them to follow up.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/09/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Charles B. on 06/13/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Mary. She said the vehicle is not running 100 percent.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/06/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Lewis J. at Automotive Excellence responded on 06/19/2017

Customer supplied used parts for this job, and was told that no warranty would be provided if they did this.

ELIZABETH P. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, Freindly, Knowledgable "
Honest, Freindly, knowledgable mechanics, always willing to go that extra mile to help with any problems
Vehicle: Hyundai Sonata
Service Date: 06/06/2017
Review Created: 06/08/2017 07:07 AM
Harriet L. on 05/12/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Harriet said they fixed the problem, and the next day it broke down again.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/05/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Lewis J. at Automotive Excellence responded on 05/15/2017

Sorry You had problems with your car, but were told you may have other issues because of age and high milage of car, the car broke down because of another issue unrelated to our previous repair. Thank you and we are here if you need us.

Aaron S. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Aaron said the staff were friendly.
Vehicle: Ford Flex
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
William D. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said this business answered all of his questions.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/17/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Clay S. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clay said they did a good job and were very prompt with what they did.
Vehicle: Toyota Avalon
Category: Service
Service Date: 04/20/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business provides good customer service. He went into the business for an inspection. He was in and out in 20 minutes.
Vehicle: GMC Pickup
Category: Service
Service Date: 04/04/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Janet E. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janet said this business did a good job.
Vehicle: Ford Escape
Category: Service
Service Date: 04/11/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Ronald R. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ronald said this business always meets his expectations.
Vehicle: Ford Edge
Category: Service
Service Date: 04/06/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Rudolph T. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rudolph said this business performed good work.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/21/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
RONALD R. on 03/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Abs/Tcs lights still on"
The abs and tcs lights are still on in the infiniti i30t. Can we get the issue checked out?
Vehicle: Infiniti I30
Service Date: 03/17/2017
Review Created: 03/21/2017 05:55 AM
Displaying Review 1 - 20 of 216 in total