Automotive Experts of Maple Valley


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

231 Reviews

98% Would Recommend
Latest Review 29 days ago
Jeff F. on 09/10/2015
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Jeff said this business did a decent job.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 09/03/2015
Review Created: 09/10/2015
This review was collected via phone interview by Customer Research Inc.
Brad M. on 09/10/2015
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Brad said the business provided quick service.
Vehicle: Ford Escape
Category: Service
Service Date: 09/03/2015
Review Created: 09/10/2015
This review was collected via phone interview by Customer Research Inc.
Sarah S. on 09/08/2015
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Sarah said she needed an oil change done and this business serviced her vehicle in a timely manner.
Vehicle: Kia Sedona
Category: Service
Service Date: 09/04/2015
Review Created: 09/08/2015
This review was collected via phone interview by Customer Research Inc.
Joe L. on 09/03/2015
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Joe said the business had amazing and fantastic service and finished an oil change in a timely manner.
Vehicle: Hyundai Elantra GT
Category: Service
Service Date: 08/28/2015
Review Created: 09/03/2015
This review was collected via phone interview by Customer Research Inc.
Milton J. on 09/02/2015
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"excellent work. Pleasant people especially Rich the manager. "
I have been using this firm for over 10 years and have been very pleased on each occasion that I have had work done here.
Vehicle: Kia Rio
Service Date: 09/01/2015
Review Created: 09/02/2015 08:50 PM
RAY P. on 08/29/2015
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"1991 Nissan PATHFINDER - AIR CONDITIONING CONVERSION"
The jury is still out about how long my conversion will last. When I asked for the estimate to do the job, I was given $1300. Although higher than I wanted, I proceeded with the work. The job was completed in a reasonable amount of time (conversion kit and new compressor). A week after completion, an over pressure valve in the system blew open and dumped all the coolant. I returned it, and was told I needed to replace the over pressure port (cost $500). Ouch, but I was already into it for $1300, so proceeded with fix. Then during the fix, I was told another part in the system needed to be replaces (another $400). Another ouch, bigger this time.
I left feeling like I had been taken advantage of $2200+ spent on a $3000 vehicle. If I would have known it would be $2200, I wouldn't have done the job. Was I led down this path intentionally? I don't know. But I'm rethinking whether or not I want to business with you in the future.
Vehicle: Nissan Pathfinder
Service Date: 08/05/2015
Review Created: 08/29/2015 10:23 AM
Jeremy W. on 08/25/2015
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"Friendly and efficient!"
We got oil change....it was done quickly, and the staff were friendly. We will be return customers, and are very glad to have found trustworthy mechanics to work on our vehicles.
Vehicle: Chrysler PT Cruiser
Service Date: 08/24/2015
Review Created: 08/25/2015 08:21 PM
Jeff O. on 08/25/2015
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Jeff said the business resolved his issues.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/21/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.
Katie R. on 08/25/2015
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Katie said the business did everything she wanted them to do.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 08/21/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.
Ruben W. on 08/20/2015
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Ruben said this business has good service.
Vehicle: Ford Edge
Category: Service
Service Date: 08/18/2015
Review Created: 08/20/2015
This review was collected via phone interview by Customer Research Inc.
Gary L. on 08/17/2015
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"One of the most honest businesses ever."
I recommend this business 100%. One of the most honest businesses I've ever dealt with. I thought I needed a timing belt replaced. We talked and I told them I had a head gasket replaced recently. They said there was no need to replace the timing belt as it was replaced with the head gasket, saving me 800 dollars. Unusual in this day and age.
Review Created: 08/17/2015 03:08 PM
Madison T. on 08/13/2015
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Madison said everything went well at the business and they were very helpful.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 08/10/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Kyle G. on 08/13/2015
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Kyle said it was a very quick and easy process.
Vehicle: GMC Acadia
Category: Service
Service Date: 08/05/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Doug P. on 08/13/2015
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Doug said this business was fast. They got him in and out right away. They were efficient and made it easy for him.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/07/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Bernadette N. on 08/12/2015
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Bernadette said she has spent over $1,700 at this business but they still have not fixed the original problem. Nothing has changed. She thinks they are nice and they told her to bring it back. Her vehicle is still doing the same thing as before she brought it in. If they fix the problem she might recommend them.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/06/2015
Review Created: 08/12/2015
This review was collected via phone interview by Customer Research Inc.
Jay M. on 08/12/2015
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Jay said this business had good service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/07/2015
Review Created: 08/12/2015
This review was collected via phone interview by Customer Research Inc.
Jeff H. on 07/25/2015
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Jeff said the staff at the business was up front, honest and got the job done quickly. The price was more reasonable than any other business he has been to. He did not have a problem with them.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/23/2015
Review Created: 07/25/2015
This review was collected via phone interview by Customer Research Inc.
Don W. on 07/24/2015
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Don said this business got him in right away and checked everything for him. They did what he asked them to do and replaced a battery for him. It worked out well. He appreciated everything that Rich did for him.
Vehicle: Acura RL
Category: Service
Service Date: 07/22/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.
Riley T. on 07/24/2015
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Riley said this business did a good job and they serviced his vehicle in a timely fashion.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/21/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.
Greg S. on 07/24/2015
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Greg said the employees at this business are good people.
Vehicle: Ford Expedition
Category: Service
Service Date: 07/21/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 181 - 200 of 231 in total