Automotive Experts of Maple Valley


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

231 Reviews

98% Would Recommend
Latest Review 29 days ago
Earl B. on 03/05/2016
Recommended badge inactive Recommended
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Earl said the check engine light was on and he was told it was a sensor. He took the vehicle to this business for repair but no diagnostic was done. The sensor in question was repaired. After repair, the check engine light came back on and he is not happy with the service he received.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
From Your Family A. at Automotive Experts of Maple Valley responded on 03/17/2016

Customer did self diagnostic with help from the autro parts store. We installed what he asked for  and check engine light returned. Customer  declined for us to diagnosic problem before doing the work .

Paul Bolte Sr
Charisse B. on 03/03/2016
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Spoke with Chris. He said the business was more expensive than he had expected.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/29/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
Patti L. on 02/23/2016
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Patti said this business did everything that she asked of them in a timely and honest manner.
Vehicle: Kia Soul
Category: Service
Service Date: 02/19/2016
Review Created: 02/23/2016
This review was collected via phone interview by Customer Research Inc.
Gail M. on 02/22/2016
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Spoke with Earlene. She said she was very pleased with the visit. She came in years ago and they did not charge her to change her headlight and she has used this business ever since.
Vehicle: Honda Civic
Category: Service
Service Date: 02/02/2016
Review Created: 02/22/2016
This review was collected via phone interview by Customer Research Inc.
Jerry H. on 02/15/2016
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Jerry said the business has always done right by him and treated him fair.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/11/2016
Review Created: 02/15/2016
This review was collected via phone interview by Customer Research Inc.
Brenda D. on 02/12/2016
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Brenda said the employees at this business were friendly, fast and helpful.
Vehicle: Dodge Caliber
Category: Service
Service Date: 02/08/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Jason O. on 02/12/2016
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Jason said his vehicle broke down about half a block away from this business. They did not have the ability to get his vehicle moved to their location but everything else about his experience was great. They were polite and easy to work with.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/05/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Charles R. on 02/09/2016
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Spoke with Charles' wife. She said this business provided her vehicle with efficient service. She was happy with the service.
Vehicle: Chrysler Town
Category: Service
Service Date: 02/04/2016
Review Created: 02/09/2016
This review was collected via phone interview by Customer Research Inc.
Kylee A. on 02/06/2016
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"Quick and on schedule "
Service was quick and they started exactly at my scheduled time, which I appreciated!
Vehicle: Jeep Grand Cherokee
Service Date: 02/05/2016
Review Created: 02/06/2016 08:49 PM
Orlando J. on 01/20/2016
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Orlando said this business did a good job.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 01/15/2016
Review Created: 01/20/2016
This review was collected via phone interview by Customer Research Inc.
Tammy D. on 01/20/2016
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Tammy said this business was just fine.
Vehicle: Cadillac Eldorado
Category: Service
Service Date: 01/15/2016
Review Created: 01/20/2016
This review was collected via phone interview by Customer Research Inc.
John J. on 01/16/2016
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"Store management."
I was taken care of as soon as I arrived. Issue was dealt with and a follow up visit next week is in place
Vehicle: Ford Pickup
Service Date: 01/15/2016
Review Created: 01/16/2016 11:08 PM
Johanna M. on 01/11/2016
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Johanna said she was very pleased with how she was treated by this business.
Vehicle: Saturn LW300
Category: Service
Service Date: 01/07/2016
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Bruce S. on 01/09/2016
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Bruce said they had good, honest service. They explained things to him so he knew what they were doing.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 01/06/2016
Review Created: 01/09/2016
This review was collected via phone interview by Customer Research Inc.
Dawn D. on 01/08/2016
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Dawn said she was charged a lot of money for the service provided by this business.
Vehicle: Ford Escape
Category: Service
Service Date: 12/22/2015
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
Lori M. on 01/07/2016
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"FRIENDLY PEOPL"
ALWAYS GREAT SERVICE THAT YOU CAN TRUST.
Vehicle: Subaru Forester
Service Date: 01/04/2016
Review Created: 01/07/2016 10:26 AM
Juidith K. on 01/07/2016
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Juidith said this business is quick, efficient, and reasonably priced.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/22/2015
Review Created: 01/07/2016
This review was collected via phone interview by Customer Research Inc.
Ryan S. on 01/07/2016
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Ryan said this business has efficient service and good pricing,
Vehicle: Honda Civic
Category: Service
Service Date: 01/04/2016
Review Created: 01/07/2016
This review was collected via phone interview by Customer Research Inc.
Patricia G. on 01/05/2016
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Patricia said she was referred by a customer to this business. She supplied the oil and she went next door for some coffee. When she came back, it was all done and fine. They had good service. She is planning on contacting the business because the engine light came on and she would like for them to check it for her. They are efficient, pleasant, and reasonable.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 12/29/2015
Review Created: 01/05/2016
This review was collected via phone interview by Customer Research Inc.
John B. on 01/05/2016
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John said the services provided by this business were good.
Vehicle: Mazda Tribute
Category: Service
Service Date: 12/28/2015
Review Created: 01/05/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 121 - 140 of 231 in total