Automotive Experts of Maple Valley


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

231 Reviews

98% Would Recommend
Latest Review about 2 months ago

Joel B. on 03/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Joel said he would recommend the business for service.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 02/16/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Pepe L. on 03/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Pepe said the business does a good job.
Vehicle: Mazda Protege
Category: Service
Service Date: 02/23/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Richard S. on 02/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Cindy. She said the employees were very professional and kept her informed about everything that was going on.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 02/20/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Thomas F. on 02/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Thomas' wife. She said this business has always been prompt, helpful and efficient.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 02/14/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Tina J. on 01/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tina said the gentleman behind the counter told her one thing before she decided to have the work done. When she decided to have the work done, all of a sudden, he did not have any specific information for her as to when the vehicle would be ready. He was really specific beforehand. They were done with her vehicle really quickly.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Clarke H. on 12/10/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Clarke said the business is pretty good.
Vehicle: Toyota Pickup
Category: Service
Service Date: 11/29/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Jim P. on 11/29/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jim said he told the business to check his tires, and they didn't.
Vehicle: Cadillac SRX
Category: Service
Service Date: 11/22/2016
Review Created: 11/29/2016
This review was collected via phone interview by Customer Research Inc.
James K. on 10/06/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"RAV4 Timing chain and water pump/thermostat replacement"
They did the job as required and in a timely manner. My only complaint would be that the mark-up on parts was padding the bill. $13.95 for antifreeze, $15.54 for a water pipe O ring, and $14.99 for a pair of wiper blades. Really? Those items could be purchase for half that amount at O'Reilly's Auto parts. My wife and I spent $1800 in a week on automotive work there. They do good work, but it's expensive!
Vehicle: Toyota RAV4
Service Date: 09/30/2016
Review Created: 10/06/2016 03:25 PM
Jeremie F. on 09/08/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Get service"
There great
Vehicle: Chevrolet Silverado
Service Date: 09/07/2016
Review Created: 09/08/2016 09:29 PM
Ryan M. on 08/25/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ryan said this business got the job done.
Vehicle: Saturn SL2
Category: Service
Service Date: 08/04/2016
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Jesse C. on 08/25/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jesse said the employees at the business did a good job on his vehicle.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/10/2016
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Kendall M. on 07/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kendall said the business was a little more expensive than she expected but she did not know if they were higher than other facilities. They treated her fairly and she has dealt with them before.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/21/2016
Review Created: 07/27/2016
This review was collected via phone interview by Customer Research Inc.
DALE C. on 07/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good reliable service--recommend it to others"
Good reliable service
Vehicle: Nissan Pickup
Service Date: 07/14/2016
Review Created: 07/18/2016 09:30 AM
Cidy L. on 06/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cidy said the business forgot to reset the maintenance light when they changed her oil. Otherwise, everything was great.
Vehicle: Nissan Murano
Category: Service
Service Date: 05/23/2016
Review Created: 06/18/2016
This review was collected via phone interview by Customer Research Inc.
Dale C. on 03/24/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dale said he was pretty satisfied but it was not completely perfect and it was not their fault.
Vehicle: Dodge Caliber
Category: Service
Service Date: 02/24/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Charisse B. on 03/03/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Chris. He said the business was more expensive than he had expected.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/29/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
Jason O. on 02/12/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jason said his vehicle broke down about half a block away from this business. They did not have the ability to get his vehicle moved to their location but everything else about his experience was great. They were polite and easy to work with.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/05/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Dawn D. on 01/08/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dawn said she was charged a lot of money for the service provided by this business.
Vehicle: Ford Escape
Category: Service
Service Date: 12/22/2015
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
Gary S. on 11/17/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gary said the business was very good. They were fast and accommodating.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/13/2015
Review Created: 11/17/2015
This review was collected via phone interview by Customer Research Inc.
Michell S. on 11/07/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely, professional service"
Professional staff, on schedule.
Vehicle: Toyota Sienna
Service Date: 11/06/2015
Review Created: 11/07/2015 08:08 PM
Displaying Review 1 - 20 of 28 in total