Autonation Hyundai O'Hare


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1246 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 3.6296296/5Overall Rating 3.6296296/5Overall Rating 3.6296296/5rating 3.6296296rating 3.6296296
Original
Overall Rating 2.1481504/5Overall Rating 2.1481504/5rating 2.1481504rating 2.1481504rating 2.1481504
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Rodney E. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
service performed was outstanding
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:25 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/21/2017

Thank you for the review.

We are very happy we could earn the five star review

Juliana M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent service"
Juliana M
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:15 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/20/2017

Thank you for the review.

We are very happy we could earn the five star review

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:35 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/20/2017

Thank you for the review.

We are very happy we could earn the five star review

ANGELO T. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the best"
always very good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 03:45 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/18/2017

Thank you for the review.

We are very happy we could earn the five star review.

Cindy G. ReScore Review on 09/16/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thank you"
Thank you, Chris for your concern and trying to resolve a bad experience.
Service Date: 09/16/2017
Service Type:
Review Created: 09/16/2017 09:41 AM

Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Inconsiderate disrespectful service!"
Mechanics drinking coffee and playing on their phone while I am waiting for my car. Asked if I want my tires rotated - it is supposed to be done automatically as part of the package. Also, part of package is a wash - I've been there 4 times and never had a wash AND tires have never been rotated until now!!!
Service Date: 09/16/2017
Service Type:
Review Created: 09/16/2017 09:41 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/16/2017

Cindy,

Very sorry.

I will call and see if I can fix this.

Eva S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
Good job!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:02 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/15/2017

Thank you for the review.

We are very happy we could earn the five star review.

Ralph G. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
always satisfied at all visits
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:53 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/15/2017

Thank you for the review.

We are very happy we could earn the five star review.

Young L. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior service."
Amazing service and the most courteous staff. It was life saver on my 2004 Hyundai Santa Fe. Thanks Hyundai and AutoNation Hyundai O'Hare.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 11:28 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/15/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Very professional, friendly and clean!
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/12/2017 09:13 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/13/2017

Thank you for the review.

We are very happy we could earn the five star review.

Walter D. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People"
Knowledgeable, friendly, and no pressure. I drive to O'Hare Huyndai even though there are closer dealers.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 11:45 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/12/2017

Thank you for the review.

We are very happy we could earn the five star review.

Edward C. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professioal staff.....cleanliness of facility"
ease of location and comfortable customer wait area
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 07:15 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/07/2017

Thank you for the review.

We are very happy we could earn the five star review.

Lucy J. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
This dealership's service is impeccable!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/06/2017 09:01 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/07/2017

Thank you for the review.

We are very happy we could earn the five star review.

Janet L. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and friendly service"
Prompt, friendly, and excellent serice
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/06/2017 04:49 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/07/2017

Thank you for the review.

We are very happy we could earn the five star review.

Portia M. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & polite"
Excellent
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/23/2017
Service Type: Maintenance
Review Created: 09/05/2017 06:59 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/06/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt & Efficient Service With No Hard Sell"
In addition to my regular mileage maintenance, I mentioned a few concerns at intake that could have added more to my bill. Instead, I learned the mechanics found no cause for extra potentially expensive work. Grateful for the honesty, I'll be back!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 09/05/2017 10:29 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/05/2017

Thank you for the review.

We are very happy we could earn the five star review.

Marta H. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great customer care thank you!"
Fabulous customer care and the fact that you provide a shuttle it's one really awesome thing., Thank you!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/04/2017 12:56 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/05/2017

Thank you for the review.

We are very happy we could earn the five star review.

Curt O. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
We are always pleased with the service we receive at Autonation Hyundai O'Hare. The staff are always friendly and attentive, keeping us informed. Service is always completed in the time they say. We will continue to use them in the future.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 09/02/2017 05:33 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/05/2017

Thank you for the review.

We are very happy we could earn the five star review.

Verified Customer on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"annual "check-up""
service time given was accurate, advisor was courteous and informative
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 04:46 PM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/05/2017

Thank you for the review.

We are very happy we could earn the five star review.

DARSHAN D. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service "
Great Job! Keep up the fast service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 11:01 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/05/2017

Thank you for the review.

We are very happy we could earn the five star review.

Charles Z. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All the employees .. Attitude , professionalism, etc"
Great service
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 05:04 AM
Christopher A A. at Autonation Hyundai O'Hare responded on 09/01/2017

Thank you for the review.

We are very happy we could earn the five star review.

Displaying Review 1 - 20 of 1246 in total