ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 4 days ago
Ronald S. on 12/05/2011
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Ronald said he has known Tony for years, since he first started business.
Category: Service
Service Date: 11/30/2011
Review Created: 12/05/2011
This review was collected via phone interview by Customer Research Inc.
Lee M. on 12/02/2011
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Lee said the business has good service. They treated him nice, were up front, and there were no surprises.
Category: Service
Service Date: 11/11/2011
Review Created: 12/02/2011
This review was collected via phone interview by Customer Research Inc.
Novella A. on 12/02/2011
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Novella said the business did a good job, but towards the end of the service she got a little mixed up. She chose not to elaborate further.
Category: Service
Service Date: 11/03/2011
Review Created: 12/02/2011
This review was collected via phone interview by Customer Research Inc.
Beulah S. on 12/02/2011
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Beulah said this business was good.
Category: Service
Service Date: 11/29/2011
Review Created: 12/02/2011
This review was collected via phone interview by Customer Research Inc.
PRISCILLA T. on 11/28/2011
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"2004 Hyundai Elantra service 11/25/11"
Friendly, quick service. We will bring our cars there for service.
Thank you very much!
Service Date: 11/25/2011
Review Created: 11/28/2011 09:20 AM
MARK B. on 11/24/2011
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"Thanks Autotech"
Autotech provided quality service for my vehicle. They were very courteous and professional, and finished in good time.
Service Date: 11/21/2011
Review Created: 11/24/2011 08:43 AM
NICHOLE A. on 11/22/2011
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"So far so good"
We were new to this auto shop. They were able to get us in the same day, diagnose our vehicle which could not be diagnosed at another shop and give us an estimate. However the way they presented the information could have been made simpler for layman to understand. The diagnostics did not apply to the cost of repair which I did not like either. Otherwise they were friendly and efficient.
Service Date: 11/21/2011
Review Created: 11/22/2011 08:18 PM
Mikeal R. on 11/22/2011
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Spoke with Pam. She said the business got the job done adequately and at a good time. She is bringing in another vehicle to the business tomorrow.
Category: Service
Service Date: 11/03/2011
Review Created: 11/22/2011
This review was collected via phone interview by Customer Research Inc.
Antonio M. on 11/22/2011
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Antonio said this business is in a good location for him and the prices are about what he expected.
Category: Service
Service Date: 11/09/2011
Review Created: 11/22/2011
This review was collected via phone interview by Customer Research Inc.
Alan W. on 11/22/2011
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Alan said this business did a really good job, but it was really expensive.
Category: Service
Service Date: 11/11/2011
Review Created: 11/22/2011
This review was collected via phone interview by Customer Research Inc.
Rodger C. on 11/22/2011
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Rodger said this business did a good job.
Category: Service
Service Date: 11/16/2011
Review Created: 11/22/2011
This review was collected via phone interview by Customer Research Inc.
Johnson C. on 11/21/2011
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Johnson said this business has good customer service and they took care of him right away.
Category: Service
Service Date: 11/04/2011
Review Created: 11/21/2011
This review was collected via phone interview by Customer Research Inc.
Robert L. on 11/09/2011
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Robert said the business always does prompt and reliable service. The business has kept his vehicle running for the last couple years, since he moved to Riverside.
Category: Service
Service Date: 10/19/2011
Review Created: 11/09/2011
This review was collected via phone interview by Customer Research Inc.
LINDA H. on 11/04/2011
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change!"
Was it done or not, i'm not sure as it does not show up in the online report?????????

Thanks Ray
Service Date: 11/02/2011
Review Created: 11/04/2011 01:40 PM
The Autotech F. at Autotech responded on 11/08/2011
Hello Ray, We Performed a oil service on 11-1-11. The Invoice # is 39526 with odometer reading 125,068. Thank you for your concern!
Richard H. on 11/04/2011
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Richard said this business really screwed up by ruining his left rear view mirror, but they came to an agreement about getting it fixed. Richard pointed out even though they came to an agreement, the above never should have happened.
Category: Service
Service Date: 10/27/2011
Review Created: 11/04/2011
This review was collected via phone interview by Customer Research Inc.
Javier B. on 11/04/2011
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Javier said the business was very accommodating and gave him a very detailed description of the services performed on his vehicle.
Category: Service
Service Date: 10/24/2011
Review Created: 11/04/2011
This review was collected via phone interview by Customer Research Inc.
Jeremy B. on 11/03/2011
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jeremy said he is not too satisfied with their communication skills. He would not recommend this business because they are a little too slow.
Category: Service
Service Date: 10/22/2011
Review Created: 11/03/2011
This review was collected via phone interview by Customer Research Inc.
The Autotech F. at Autotech responded on 11/08/2011
The Owner stated he just replaced the cylinder head and could not start the engine. We inspected and found numerous components disconnected! After reconnecting all the conponents, We checked the the compression of the motor, There was none! We reset both the intake and exhaust camshafts timing to proper specs. also found loose bolts along the way! The Customer was calling hourly the moment the car was towed in wondering why the car wasn't done yet! I asked him to please be "patient" and we would call him when we knew more about his car. The car now runs smooth and on all the cylinders! The customer is Lucky this motor is of the "INTERFERANCE" type, and could have bent the valves! This vehicle was a puzzle to begin with since we did not know what the customer did or not do. It took some time to figure it out! and all we asked is to be patient!!
Granville C. on 11/03/2011
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Carter said the service he received was excellent and the personnel were very kind to him.
Category: Service
Service Date: 10/21/2011
Review Created: 11/03/2011
This review was collected via phone interview by Customer Research Inc.
Joe R. on 11/02/2011
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Joe said the service was good.
Category: Service
Service Date: 10/21/2011
Review Created: 11/02/2011
This review was collected via phone interview by Customer Research Inc.
ROY W. on 10/27/2011
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"Excellent"
I met the owner and he was very nice & friendly.Also the tech that performed the work on my car.the service adviser. I was very impressed The shop was so clean you could eat off the floor. They also gave me A discount for belonging to the Auto Club. I will return.
Service Date: 10/25/2011
Review Created: 10/27/2011 08:37 AM
The Autotech F. at Autotech responded on 11/08/2011
Thank you for your honest opinion of AutoTech!
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