Autoworks Service and Repair

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

377 Reviews

99% Would Recommend
Latest Review 18 days ago
Review for Autoworks Service and Repair
Pattie L. on 05/15/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Pattie said it took over an hour and 30 minutes for the oil change. The promised time was one hour and she does not know the reason for the delay.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/13/2015
Review Created: 05/15/2015
This review was collected via phone interview by Customer Research Inc.
John L. at Autoworks Service and Repair responded on 05/18/2015

Sorry we took a little longer than you expected Pattie. This was your first time in to us and we like to do a complete vehicle inspection for our new first time customers. You checked in at 10:05 am and your credit card was charged at 11:17 am. Slightly longer than an hour, we apologize for the delay.