Avenue Automotive


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

176 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 months ago

Debbie O. on 08/27/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Debbie said this business didn't finish the job.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/24/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Bob P. at Avenue Automotive responded on 09/01/2016

Oh My! How can you state that we didn't finish the job?! We never even started it! Your car is in such a state of disrepair we wouldn't know where to start! You already paid some schmuck shadetree ripoff artist $1600 to install a transmission with no 3rd gear, and you drove this death trap all the way from New York state to Indiana with a broken timing chain guide that threw your engine out of time and wouldn't allow you to go any faster than 40mph! Your engine knocks so badly you'd be lucky to make it to the salvage yard! Your vehicle is a hazard to you and everyone on the road around you. You should be thanking me for not taking your money and misleading you into believeing your car could be repaired! The only way to "finish the job" on your car is to tow it to the junkyard!

Nick H. on 02/20/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Nick said they were really nice, and he didn't have any problems. They replaced the steering rack, but didn't have an alignment rack to perform the alignment. He still has to get an alignment on Saturday, to see if the problem is actually fixed.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/17/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
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