business image

Bachman Auto Service & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(812 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Since starting the business in 2007, Bachman Auto Service & Repair strives to provide honest and dependable service for our customers at the highest quality. We work with every individual customer to determine the best options and repairs that are needed for their vehicle. We provide an open and inviting environment for our customers and Since starting the business in 2007, Bachman Auto Service & Repair strives to provide honest and dependable service for our customers at the highest quality. We work with every individual customer to determine the best options and repairs that are needed for their vehicle. We provide an open and inviting environment for our customers and employees. We take pride in our work facility by keeping it clean and organized, this pride transfers to our customer’s vehicles every time they are serviced. At Bachman Auto Service & Repair, we go the extra mile to make sure that every repair and service is done as though it was a member of our own family and our mission to make you a member of our family! ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(303) 423-8993

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
5040 Ward Rd Unit A Wheat Ridge, CO 80033-2015
Bachman Auto Service & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(812 Reviews)

BA
gravatar
Brian A.
Arvada, CO
Chevrolet S10 Pickup
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/05/2014
verified customer Verified Customer
Disappointed
I have used Bachman for years. They have always done good work until recently. The last several time I have had to take the vehicle back because the work wa not done properly. The most recent time, I had asked for them to call me with an estimate before starting work. They did not, they just called me to tell me the vehicle was ready to pick up and what the cost was. The problem was if I had known the cost I would not have authorized the work. Also, the vehicle still has the same problem they were supposed to fix. So I will take it back again.
Not Recommended
THE BACHMAN A. from Bachman Auto Service & Repair responded on 11/25/2014 11:17 AM

Brian,
As we discussed when you brought the vehicle back in that there was  a big mis-communication between us.  We are very sorry for that, we strive to provide the best service for everyone.  When you brought the vehicle back in we determined the initial complaint and proceeded to diagnosis that problem.  We have worked with you on this problem and it is all fixed now with your approval.  I hope you feel that we acted in a good manner to fix the problem and you feel confident with our business again.  If you feel that we have worked to your expectations would you please re-score our business so it may show how we responded to the problem.
Thank You For Your Business

Service Coupons and Posts
🌟 Thanks for the 5-star review, Grant! We're thrilled to hear that you're satisfied with our service and that we could help keep your vehicle running smoothly for years to come. 🚗💪 #CustomerAppreciation #BachmanAuto
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.