Bailey's Complete Automotive Repair


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

157 Reviews

100% Would Recommend
79% Business Response
Latest Review 2 days ago
MICHEAL B. on 09/20/2017
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"Great advice and service"
Nate was quick to diagnose my PT Cruiser and replaced my clutch at a price much less than other shops.
Vehicle: Chrysler PT Cruiser
Service Date: 09/19/2017
Review Created: 09/20/2017 09:16 PM
Lynn E. on 09/14/2017
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Lynn said when she first arrived to the business the staff was not sure who she was. When they figured things out she was told that they had another vehicle to work on.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Ken C. on 09/11/2017
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Ken said he has one hundred percent trust in the work that this business provides.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Carson A. on 09/11/2017
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Carson said this business provided decent service.
Vehicle: Ford Taurus
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
TROY S. on 09/09/2017
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"Best auto repair shop in the state"
Excellent customer service. It is hard to find an honest and capable mechanic at a fair and reasonable price. Nate and the crew always exceed expectations. This is the best shop I've ever seen in 40 years and 15 different cities.
Vehicle: Subaru Outback
Service Date: 09/01/2017
Review Created: 09/09/2017 07:18 AM
RON R. on 08/31/2017
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"Recent visit"
Again quick, fast, efficient and affordable
Honost and personable people
Vehicle: Kia Soul
Service Date: 08/29/2017
Review Created: 08/31/2017 07:35 AM
Alex R. on 08/17/2017
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Alex said they were pretty fast and he really liked the staff members at the front desk.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Janice H. on 08/14/2017
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"Great Service"
I am always happy for the great service I receive at Bailey's Automotive. They are speedy with service. Reliable work always feel confident in taking my car there. Thanks Nathan
Service Date: 08/11/2017
Review Created: 08/14/2017 11:15 AM
Crystal W. on 08/14/2017
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Crystal said they did a great job on her vehicle and they are very friendly. They provided great customer service.
Vehicle: Scion tC
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Chris K. on 08/12/2017
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Chris said everything was good, but it took awhile.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Jenny H. on 08/12/2017
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Jenny said the experience was good. They got her in right away and they got her out.
Vehicle: Kia Soul
Category: Service
Service Date: 07/25/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Paul B. on 08/11/2017
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Paul said the business does a great job, and they are awesome. There was something that was not quite right and they took care of it for him right away.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/03/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Steven J. on 08/11/2017
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Steven said this business was excellent. They explained everything and had fair pricing. Nate was great and accommodating.
Vehicle: Subaru Impreza Sedan (Natl)
Category: Service
Service Date: 08/04/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie F. on 08/11/2017
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Stephanie said everyone was extremely nice, helpful, and quick. Their prices are good compared to other facilities and she even paid less than the amount they quoted her.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
TROY S. on 08/09/2017
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"Subaru repair"
Excellent Customer focused service.
Vehicle: Subaru Outback
Service Date: 08/04/2017
Review Created: 08/09/2017 01:48 PM
Michael P. on 07/26/2017
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Spoke with Susan. She said they were 3 hours late getting her vehicle to her. If she needs any more work done, she will bring her vehicle back in.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
SARAH H. on 07/24/2017
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"Fair treatment and honesty. "
I appreciate working with Nate because he's made it a priority to treat people fairly. I am a woman and have been taken advantage of too many times by mechanics. I feel like Nate treats me like a human being and is not patronizing. He explains to me what is going on with my vehicle without sugar coating it. This time when I brought my car in, convinced I was going to be spending a few hundred dollars on brakes, he determined they only needed cleaning and I left only having paid $93. I know I would have been charged for new brakes and probably more at another shop, simply because I'm a woman and mechanics seem to assume that since I'm a woman I must not know and therefore should be charged a fortune. I have had my mom bring her business to Nate and I always recommend him to anyone I know who's looking for a good, honest mechanic. Thanks Nate, for doing great business! I will always be back!
Vehicle: Mazda Tribute
Service Date: 07/22/2017
Review Created: 07/24/2017 09:08 AM
NATHAN S. at Bailey's Complete Automotive Repair responded on 07/26/2017

Thanks Sarah for the great reveiw.  I appreciate having the opportunity to earn you business along with your moms.  Thanks again for the kind words, as they are the reason I wanted to start my own business.

Nate Searles
Andrew V. on 07/22/2017
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Andrew said this business did great work. Their prices were reasonable and they explained everything thoroughly. They knew exactly what needed to be fixed in order to get him back on the road and they were able to advise him of how much it would cost and how long it would take.
Vehicle: Land Rover Discovery Series II
Category: Service
Service Date: 07/11/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
NATHAN S. at Bailey's Complete Automotive Repair responded on 07/26/2017

Thanks Andrew, glad to help!

Nate Searles
Taylor H. on 07/21/2017
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Taylor said they were very timely with the repair and the prices were decent.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 07/12/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
NATHAN S. at Bailey's Complete Automotive Repair responded on 07/26/2017

Thanks Taylor, glad we could help and get you back on the road in a timely manner.  I appreciate the opportunity to earn your business.

Nate Searles
Jodie W. on 07/20/2017
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Jodie said this business was helpful.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 07/17/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 157 in total