Bakersfield Hyundai


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1349 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.9090891/5Overall Rating 3.9090891/5Overall Rating 3.9090891/5rating 3.9090891rating 3.9090891
Original
Overall Rating 1.90909/5rating 1.90909rating 1.90909rating 1.90909rating 1.90909
96% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Allison O. on 09/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Warranty repair"
The repair was completed at no cost to me and the dealer provided a loaner car at no cost however the repair took longer than promised and the first two weeks they had my car I had to call for updates instead I believe the service person needed to be calling me with updates.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/24/2017 05:55 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/25/2017

Thank you for taking the time to share your story with us, Allison. I'm so sorry to see that your visit with us was anything less than perfect. I shared your words with my Service Manager, George Rice, and he would love the opportunity to visit with you. At your convenience, please call him at (661) 834-5300. We look forward to speaking with you. 

Verified Customer on 09/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Prepare to wait "
Purchased a new battery from the dealership and it died within in a year. My car was no longer starting so I took it into the dealership again for a replacement. I basically had to pay for new battery. I was told that it wouldn't take long for a quick battery change. My car sat in front of the service center for 2 hours before anyone came to look at it or move it. From there, it took another hour for them to change the battery. The service is not bad, as long as you are willing to wait for the majority of your day. I can only imagine how long you have to wait for a major repair or service.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/24/2017 05:25 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/25/2017

Thank you for taking the time to share your story with us. I'm so sorry to see that your visit with us went this way. I've shared this with my Service Manager, George Rice, and he would love the opportunity to visit with you. At your convenience, please call him at (661) 834-5300. We look forward to speaking with you. 

Hopie M. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Price was great and so was the service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/23/2017 07:54 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/25/2017

Thank you for taking the time to review us, Hopie! We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service with a smile!"
Service handed quickly and professionally
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/23/2017 09:21 AM
Elizabeth M. at Bakersfield Hyundai responded on 09/25/2017

Thank you for taking the time to review us! I'm happy to see that you had a great visit, and I'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Jocelyn H. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Battery"
the environment is always great and friendly
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 11:46 AM
Elizabeth M. at Bakersfield Hyundai responded on 09/22/2017

Thank you for taking the time to review us, Jocelyn! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Guadalupe V. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
Yes absolutely
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 11:07 AM
Elizabeth M. at Bakersfield Hyundai responded on 09/22/2017

Thank you for taking the time to review us, Guadalupe! We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

CELSO A. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:09 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/22/2017

Thank you for taking the time to review us, Celso! We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter!

Patricia D. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No waste time"
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:34 AM
Elizabeth M. at Bakersfield Hyundai responded on 09/21/2017

Thank you for taking the time to review us, Patricia! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Put my car in for recall notices. I also asked them to check out a noise that turned out to be a bearing that was covered under warranty. Everything was done the same day. Very friendly, courteous and prompt.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 10:29 AM
Elizabeth M. at Bakersfield Hyundai responded on 09/21/2017

Thank you for taking the time to review us! I'm so happy to see that you had another great visit with our team, and we'll be sure to pass on your kind words to them. We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What makes this place good"
Friendly staff and good work
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 08:16 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/21/2017

Thank you for taking the time to review us! We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Barbara M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
The service staff are all awesome!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 06:57 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/21/2017

Thank you for taking the time to review us, Barbara! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Charles S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy"
They made it simple and quick to have my car serviced.
Thank you
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:35 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/19/2017

Thank you for taking the time to review us, Charles! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership!"
All of my dealings with the dealership and service department in the almost two years I have had my car have been great.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 10:36 AM
Elizabeth M. at Bakersfield Hyundai responded on 09/19/2017

Thank you for taking the time to review us! We're happy to see that you had another great experience, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Mark S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication"
The advisors really do try to tell the customer what is going on with their car.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 05:11 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/19/2017

Thank you for taking the time to review us, Mark! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

JOHN R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is so friendly and knowledgable and get things done."
Great people
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 04:27 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/19/2017

Thank you for taking the time to review us, John! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Peter G. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"no comment"
the stars say everything
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 10:47 AM
Elizabeth M. at Bakersfield Hyundai responded on 09/18/2017

Thank you for taking the time to review us, Peter! We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Service"
Great service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/17/2017 06:12 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/18/2017

Thank you for taking the time to review us! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Thanks for taking care of me in a timely manner
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 02:45 AM
Elizabeth M. at Bakersfield Hyundai responded on 09/18/2017

Thank you for taking the time to review us! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

David D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good prompt service"
Good experience
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 07:26 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/18/2017

Thank you for taking the time to review us, David! We appreciate your business and look forward to years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Vicente F. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
I always get an awesome service and in time ans if not they always help me get on the road
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 06:38 PM
Elizabeth M. at Bakersfield Hyundai responded on 09/18/2017

Thank you for taking the time to review us, Vicente! We appreciate your business and look forward to continuing years of service with you. 

- Be sure to follow us on Facebook, Instagram and Twitter! 

Displaying Review 1 - 20 of 1349 in total