Review for Ballard Collision CARSTAR
Joe E. on 02/15/2011
Joe said he rated this business a 4.5 in overall experience because the only small hiccup with his visit was the rental vehicle provided had to be exchanged for a vehicle with better tires. His vehicle was a small, unspecified amount of time later than promised due to a bent suspension component found after having been sent to paint and a short parts delay following. He was not inconvenienced from the extra time taken and was happy with the business' slow approach to proper repairs. His service advisor, Al, was great and kept in contact with him very well. He noted this location was very convenient and close to his residence. He thanked this business for the nice and timely job.
Service Date: 02/01/2011
Review Created: 02/15/2011
This review was collected via phone interview by Customer Research Inc.