Barnes Auto Body


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

235 Reviews

99% Would Recommend
Latest Review over 1 year ago

John D. on 01/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said it took longer than promised due to parts delay. He does not recall how late it was.
Category: Collision
Service Date: 12/23/2015
Review Created: 01/27/2016
This review was collected via phone interview by Customer Research Inc.
MaryAnn F. on 01/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
MaryAnn said this business was fast, easy to communicate with and they kept her informed.
Category: Collision
Service Date: 12/21/2015
Review Created: 01/23/2016
This review was collected via phone interview by Customer Research Inc.
Timonthy G. on 01/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Timothy said the work was done in a timely manner. They were nice as well.
Category: Collision
Service Date: 01/06/2016
Review Created: 01/19/2016
This review was collected via phone interview by Customer Research Inc.
Lynn S. on 01/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lynn said this business did everything the way he wanted and they did an impeccable job.
Category: Collision
Service Date: 12/18/2015
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Malcolm K. on 01/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Malcolm said the service at this business is quick and efficient.
Category: Collision
Service Date: 12/22/2015
Review Created: 01/02/2016
This review was collected via phone interview by Customer Research Inc.
Amy R. on 12/21/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amy said overall she is really pleased with this business. They did take an extra day to finish her vehicle because they were waiting for the paint to come in. They treated her old vehicle really well. Her only concern was, after cleaning the dash board in her vehicle, the cracks that were already there got worse because they cleaned the dashboard, and not one let her know of this.
Category: Collision
Service Date: 12/14/2015
Review Created: 12/21/2015
This review was collected via phone interview by Customer Research Inc.
Jennifer M. on 12/18/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennifer said this business provided good service and the staff was kind.
Category: Collision
Service Date: 12/02/2015
Review Created: 12/18/2015
This review was collected via phone interview by Customer Research Inc.
Tresea W. on 12/06/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tresea said the business did an excellent job on her vehicle and has the best customer service she has ever come across. The customer service is beyond excellent. She has never been treated so well by a business. They kept her informed every step of the way. They called her every day with updates. James did an excellent job.
Category: Collision
Service Date: 11/25/2015
Review Created: 12/06/2015
This review was collected via phone interview by Customer Research Inc.
Donald W. on 12/03/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donald said they did an outstanding job on his vehicle and it was done on time. They charged him a reasonable price.
Category: Collision
Service Date: 11/18/2015
Review Created: 12/03/2015
This review was collected via phone interview by Customer Research Inc.
Brianna J. on 12/02/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brianna said the business was fast and quick. They made her vehicle look the way it looked before her accident.
Category: Collision
Service Date: 11/20/2015
Review Created: 12/02/2015
This review was collected via phone interview by Customer Research Inc.
Jacob W. on 12/02/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacob said he was satisfied with the overall speed and quality of the repair.
Category: Collision
Service Date: 11/18/2015
Review Created: 12/02/2015
This review was collected via phone interview by Customer Research Inc.
Lewis G. on 11/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lewis said the customer service was excellent and they were honest. The prices were good and he was very comfortable with the service.
Category: Collision
Service Date: 11/04/2015
Review Created: 11/19/2015
This review was collected via phone interview by Customer Research Inc.
Julie B. on 11/18/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julie said the employees at this business were very efficient with the repair of her vehicle.
Category: Collision
Service Date: 11/06/2015
Review Created: 11/18/2015
This review was collected via phone interview by Customer Research Inc.
Charles D. on 11/16/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said they were very good and his vehicle looks great.
Category: Collision
Service Date: 11/09/2015
Review Created: 11/16/2015
This review was collected via phone interview by Customer Research Inc.
Kim A. on 11/06/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kim said they took care of everything and the job was perfect.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/06/2015
This review was collected via phone interview by Customer Research Inc.
Bryce M. on 11/05/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bryce said he had no issues. The estimate was completed quick and the repair was also completed quick. The vehicle was ready earlier than it had been promised.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/05/2015
This review was collected via phone interview by Customer Research Inc.
Grace S. on 10/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Grace said the business did a great job and she was pleased with the service. They were very polite and knowledgeable.
Category: Collision
Service Date: 10/21/2015
Review Created: 10/30/2015
This review was collected via phone interview by Customer Research Inc.
Dace E. on 10/22/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dace said the facility went above, and beyond, and they did a good job on the vehicle.
Category: Collision
Service Date: 10/13/2015
Review Created: 10/22/2015
This review was collected via phone interview by Customer Research Inc.
Angia G. on 10/16/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Angia said James along with the rest of the staff was very good.
Category: Collision
Service Date: 10/09/2015
Review Created: 10/16/2015
This review was collected via phone interview by Customer Research Inc.
Adam P. on 10/15/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Adam said they did a good job.
Category: Collision
Service Date: 10/02/2015
Review Created: 10/15/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 235 in total