Review for Baytown Auto Collision Center
Daniel H. on 09/26/2011
Spoke with Daniel. Daniel said the overall experience was a 4 due to the locking mechanism on the driver’s door not operating properly. When the door is unlocked using the remote it has relocked itself on several occasions. He is going to bring the vehicle back in to have it looked at. The vehicle was 3 days later than promised due to when the vehicle was being put back together some of the parts were not fitting. When he was getting email's regarding the process it would be 4 to 5 days without getting any information and Daniel would have to call the facility to get information.
Service Date: 09/21/2011
Review Created: 09/26/2011
This review was collected via phone interview by Customer Research Inc.