ReScore Reviews™ (15)

ReScore
Overall Rating 4.4666653/5Overall Rating 4.4666653/5Overall Rating 4.4666653/5Overall Rating 4.4666653/5rating 4.4666653
Original
Overall Rating 1.92857/5rating 1.92857rating 1.92857rating 1.92857rating 1.92857
91% Would Recommend
100% Business Response
Latest Review 1 day ago
Norman V. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/23/2017 05:01 PM
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Work"
Staff is friendly and attentive. Work is done quickly and correctly
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/22/2017 08:57 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/22/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Donna N. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service."
As I mentioned I am disappointed with the dealership not honoring what was promised to me.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 04:06 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/22/2017

Donna, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Peggy F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they always do what u ask them "
best of the best
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:19 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/20/2017

Peggy, 
   Thanks for  your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The work was done in a timely manner."
yes
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:21 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/20/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Yes
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:23 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/20/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
John R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Amina at Baytown Hyundai is great and provided great customer service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 05:52 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/20/2017

John, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Sandra F. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly customer service and quick"
Place is always friendly and quick service, I didn't like it before , but now they have a good staff
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:59 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/20/2017

Sanrda, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Michael W. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the location was closest dealership to my location.happy with the service."
good overall experience.
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 10:10 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/19/2017

Michael, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance review"
Was made to feel like a valued customer
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 08:35 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/18/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Paul H. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
You ALL did a good job service my vehicle.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/16/2017 05:34 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/18/2017

Paul, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Glenn F. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service again."
Service department took care of my wife's car again. They know how to treat a customer.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:56 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/18/2017

Glenn, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Eric S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Excellent service. I booked my service request on line which was easy.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 12:54 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/15/2017

Eric, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Gary W. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 12:33 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/14/2017

Gary, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
JESUS H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Had oil change done and it was in and out appointment
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 01:04 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/13/2017

Jesus, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
MARIEANN S. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Very good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 05:17 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/06/2017

Marieann, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Leona J. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
My unexpected problem was handled professionally and in a timely matter, your service writer and personnel were very kind and efficient.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 09/05/2017 09:18 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/06/2017

Leona, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
DEBORAH D. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
Excellent Service Department. Serviced my car in very timely manner and work performed was outstanding. Service Advisor, Chris, was very friendly, informative, and helpful. His customer service skills were exemplary.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 09/01/2017 07:08 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/06/2017

Deborah, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
The employees are very kind and my car was serviced in a timely manner
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 08/31/2017 06:31 PM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/06/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service writers"
yes
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 08/30/2017 05:49 AM
Tim S., Fixed Ops Director at Baytown Hyundai responded on 09/06/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Displaying Review 1 - 20 of 428 in total