Bedford Park Motors Ltd


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

207 Reviews

97% Would Recommend
Latest Review 14 days ago
Cristina C. on 06/04/2016
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Christina said the business was very informative and helpful.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 06/01/2016
Review Created: 06/04/2016
This review was collected via phone interview by Customer Research Inc.
Ivory B. on 06/03/2016
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Ivory said this business provided excellent service. She will definitely be back again, soon to have more work done. She recently purchased a vehicle from a private party that notified her, before she bought it that she was going to have to do some minor repairs to it. One day, the vehicle's engine light came on and a couple other service lights came on, as well. She took it to another facility that turned her away due to the make of her vehicle. She was going out of town soon so she had to find a facility quickly. She searched online for a business that services her type of vehicle and found this facility. When she got to them they were extremely busy, but they took her in anyways because she was going out of town. She couldn't be more happy with the work they did and her vehicle is running better than before. Their waiting room is very clean, they provided refreshments, and it was an awesome atmosphere.
Vehicle: Volvo S80
Category: Service
Service Date: 05/31/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 06/06/2016

Thank you for your kind words, our goal is provide our customer our best services.

Nelson A. on 05/27/2016
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Nelson said he received good service from this business.
Vehicle: Mercedes-Benz ML320
Category: Service
Service Date: 05/19/2016
Review Created: 05/27/2016
This review was collected via phone interview by Customer Research Inc.
Rafael M. on 05/25/2016
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Rafael said he did a Google search and the business was top rated so he decided to go there. The lady who assisted him was very professional.
Vehicle: BMW 528xi
Category: Service
Service Date: 05/23/2016
Review Created: 05/25/2016
This review was collected via phone interview by Customer Research Inc.
Sadie F. on 05/21/2016
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Sadie said it was her first time there. They fixed the issues she was having with the coolant and the tire pressure malfunction light.
Vehicle: BMW 528i
Category: Service
Service Date: 05/19/2016
Review Created: 05/21/2016
This review was collected via phone interview by Customer Research Inc.
Nicolas C. on 05/18/2016
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Spoke with Phoebe. She said they were able to take her in right away when she called for an appointment. It was done in a timely fashion and all of the services were explained well.
Vehicle: Audi A4
Category: Service
Service Date: 05/13/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Stephen L. on 05/18/2016
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Stephen said the staff was very approachable.
Vehicle: Audi A4
Category: Service
Service Date: 05/16/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
CHRISTOPHER B. on 04/27/2016
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"5"
Excellent service and on time.
Vehicle: Mercedes-Benz ML350
Service Date: 04/26/2016
Review Created: 04/27/2016 08:15 AM
Richard B. on 04/27/2016
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Richard said everything fine and good at the business. He wanted to know the price for the SRS control unit but no one has called him back.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 04/21/2016
Review Created: 04/27/2016
This review was collected via phone interview by Customer Research Inc.
Janice M. on 04/27/2016
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Janice said the business is pretty good and she would recommend them for service.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 04/25/2016
Review Created: 04/27/2016
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 04/29/2016

Thank you very much.

PAUL B. on 04/26/2016
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"The level of respect and professionalism."
I always get treated like family and not a customer.
Vehicle: BMW X5
Service Date: 04/21/2016
Review Created: 04/26/2016 01:42 PM
Shaquille B. on 04/25/2016
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Shaquille said the business finished on time, and he did not wait.
Vehicle: BMW 528xi
Category: Service
Service Date: 04/21/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.
Alberto T. on 04/23/2016
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Alberto said he was a very dissatisfied customer. He said this business overcharged him for a fuse to open the door lock and he was overcharged for an oil change. They did not diagnose his vehicle correctly and he still has sensors appearing on the dash. They did not deduct the price of the diagnostic from the overall bill. He will not be returning to this business and would like a refund or some kind of credit. He said he does not appreciate being taken advantage of.
Vehicle: BMW 328i
Category: Service
Service Date: 04/08/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Ellis W. on 04/21/2016
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Ellis said he has known this business for many years and they always take care of him.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 04/07/2016
Review Created: 04/21/2016
This review was collected via phone interview by Customer Research Inc.
Carlos C. on 04/12/2016
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Carlos said this business was very courteous and they treated him well.
Vehicle: Audi A8
Category: Service
Service Date: 04/08/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
Kikelomu A. on 04/07/2016
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Kikelomu said she has been going to this business for a while. On the last visit, they changed the light and charged it on her bill. They have excellent customer service.
Vehicle: Mercedes-Benz GLK350
Category: Service
Service Date: 04/01/2016
Review Created: 04/07/2016
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 04/08/2016

Thank you, we always try to give our best service to our customers.

Kofi B. on 03/27/2016
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Kofi said the service at this business was good. The receptionist was very nice. The technicians did a good job. All of the credit should go to this business.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 03/01/2016
Review Created: 03/27/2016
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/29/2016

THANK YOU!

Riva F. on 03/26/2016
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Riva said Neville was very personable, knowledgeable and very understanding. She has highly recommended this facility to all of her friends.
Vehicle: Mercedes-Benz 450SL
Category: Service
Service Date: 03/23/2016
Review Created: 03/26/2016
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/29/2016

THANKS!

Arlette C. on 03/24/2016
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Spoke with Gene. He said this is a good, trustworthy business.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 02/26/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 03/28/2016

THANKS.

CHARLES B. on 03/23/2016
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"Great and quick service"
Neville and his team always provide stellar service for my vehicle. Thank you again for your help with keeping my vehicle safe and the recommendations which are needed going forward.
Vehicle: Volvo XC70
Service Date: 03/16/2016
Review Created: 03/23/2016 02:19 PM
Neville D. at Bedford Park Motors Ltd responded on 03/24/2016

THANKS

Displaying Review 81 - 100 of 207 in total