Bedford Park Motors Ltd


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

207 Reviews

97% Would Recommend
Latest Review 14 days ago
Tony L. on 02/20/2015
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Spoke with Barbara. She said this business was excellent.
Vehicle: Mercedes-Benz CLK430
Category: Service
Service Date: 02/13/2015
Review Created: 02/20/2015
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 02/27/2015

Thank you.

Nelson D. on 02/20/2015
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Nelson said he appreciates the work this business does. They are alright. They are a little expensive, but they use good parts.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 02/16/2015
Review Created: 02/20/2015
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 02/27/2015

Thank you for your kind words, our prices are competitive and in line with dealer works and original parts. We also warranty our parts and labor for fourteen month/14,000 miles.

Paul B. on 01/29/2015
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Paul said they provided great quality work and they called him if anything was to change. They gave him the option if he wanted to take care of the problem, rather than not doing it and telling him at the last minute. He has a good business relationship with them.
Vehicle: BMW X5
Category: Service
Service Date: 01/26/2015
Review Created: 01/29/2015
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 02/27/2015

Thank you for business and your kind words.

Julius S. on 01/22/2015
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Spoke with Lisa. She said she received excellent service from this business.
Vehicle: BMW 328i
Category: Service
Service Date: 12/31/2014
Review Created: 01/22/2015
This review was collected via phone interview by Customer Research Inc.
JONATHAN A. on 01/21/2015
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"Outstanding customer service. "
They offered outstanding customer service and care for my vehicle when I took my car for schedule maintenance.
Vehicle: Mercedes-Benz ML350
Service Date: 01/16/2015
Review Created: 01/21/2015 01:32 AM
Virginia B. on 01/13/2015
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Virginia said she finds them to be a very good business to take her vehicle. The staff is cordial. They greeted her and made her very comfortable.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 01/09/2015
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Yolanda C. on 01/13/2015
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Yolanda said it was good service. She also bought some items there.
Vehicle: Mercedes-Benz ML320
Category: Service
Service Date: 01/09/2015
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 01/20/2015

Thank you.

Nina T. on 12/23/2014
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Nina said the service at this business was great. Nevel's wealth of experience and competence when undertaking repairs on Mercedes vehicles makes him the best in business.
Vehicle: Mercedes-Benz 280
Category: Service
Service Date: 12/10/2014
Review Created: 12/23/2014
This review was collected via phone interview by Customer Research Inc.
Adeline C. on 12/22/2014
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Adeline said they were very attentive, courteous and offered coffee.
Vehicle: Saab 9-7X
Category: Service
Service Date: 12/04/2014
Review Created: 12/22/2014
This review was collected via phone interview by Customer Research Inc.
Sierra H. on 12/22/2014
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Sierra said this business did a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/12/2014
Review Created: 12/22/2014
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 12/19/2014
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"Excellent"
very thorough and honest.
Vehicle: Volvo XC90
Service Date: 12/17/2014
Review Created: 12/19/2014 12:12 PM
Eugene G. on 12/15/2014
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Eugene said the business is very good and trustworthy. He has been doing business with them for over 25 years.
Vehicle: Mercedes-Benz 300D
Category: Service
Service Date: 11/25/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
Carmen M. on 11/26/2014
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Carmen said the staff was patient and explained everything in detail. They were quick.
Vehicle: Honda Pilot
Category: Service
Service Date: 11/21/2014
Review Created: 11/26/2014
This review was collected via phone interview by Customer Research Inc.
Julius S. on 11/22/2014
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Spoke with Lisa. She said the business provides friendly and quality service.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 11/14/2014
Review Created: 11/22/2014
This review was collected via phone interview by Customer Research Inc.
CHARLES B. on 11/20/2014
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"Service at Bedford Park Motors"
I was told about this establishment by a neighbor and have been very happy with the services provided. Owning a Volvo, finding a good mechanic that knows these vehicles is difficult. Neville and his team are very knowledgeable and have years of experience in fixing any issues you may have with your foreign made car, without the fear of being taken advantage of. I highly recommend BPM if service or repairs are needed for your vehicle.
Vehicle: Volvo XC70
Service Date: 11/18/2014
Review Created: 11/20/2014 09:19 AM
David B. on 11/18/2014
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David said the older gentleman was very helpful, friendly, and very pleasant. They ordered the part in advance.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 11/14/2014
Review Created: 11/18/2014
This review was collected via phone interview by Customer Research Inc.
ROWLAND J. on 10/22/2014
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"High Diagnostic cost "
Overall, the service was OK I only had an issue with the diagnostic cost. Synthetic Oil change is $128 plus tax which i though was not fair as I normally change my oil for $90 tax included. I got back with a loud noise coming from the caliper which wasn't there when i took it in. They charged over $2,000 to change my upper control arms which I think is too expensive.
Vehicle: Audi A6
Service Date: 10/10/2014
Review Created: 10/22/2014 09:17 AM
Clinton C. on 10/17/2014
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Clinton said the service was very satisfactory and they explained everything to him. He said they made him feel welcome.
Vehicle: BMW X5
Category: Service
Service Date: 09/26/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
Danfield R. on 10/16/2014
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Rodney said that he had to take his vehicle back for more repairs on the transmission. Every thing else was okay.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 09/24/2014
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
Paul B. on 10/10/2014
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Paul said this business always diagnoses the problem correctly. They have good prices and the staff is great.
Vehicle: BMW X5
Category: Service
Service Date: 10/07/2014
Review Created: 10/10/2014
This review was collected via phone interview by Customer Research Inc.
Neville D. at Bedford Park Motors Ltd responded on 10/15/2014

Thank you, we appreciate you business, our goal is satisfied our customers.

Displaying Review 161 - 180 of 207 in total