ReScore Reviews™ (87)

ReScore
Overall Rating 4.1954001/5Overall Rating 4.1954001/5Overall Rating 4.1954001/5Overall Rating 4.1954001/5rating 4.1954001
Original
Overall Rating 2.15116/5Overall Rating 2.15116/5rating 2.15116rating 2.15116rating 2.15116
91% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer"
Great service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/24/2017 11:46 AM
John E K. at Bel Air Hyundai responded on 06/24/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable!"
Reliable service and great staff!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/24/2017 10:27 AM
John E K. at Bel Air Hyundai responded on 06/24/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Jennifer W. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service. I appreciated the pick up and delivery. I also appreciated the use of the loaner car. Car is running great. Thank you.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/24/2017 08:07 AM
John E K. at Bel Air Hyundai responded on 06/24/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

JEANNE V. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and cordial"
Very helpful and respectful of my time
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 05:21 PM
John E K. at Bel Air Hyundai responded on 06/24/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Leona R. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service at Jones Bel Air Hyundai"
Quick reliable service and great staff.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:04 PM
John E K. at Bel Air Hyundai responded on 06/24/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Oil Change"
Oil change was done in 45 minutes after my appointment time.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 01:12 PM
John E K. at Bel Air Hyundai responded on 06/23/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Sabrina T. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ashley Smith 👌"
I'm happy Ashley Smith is back! That's all
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:48 AM
REBECCA L. at Bel Air Hyundai responded on 06/23/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Andrea W. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
". Friendly people. Good customer service. Provide detailed explanation of what needs to be done. Get the work done quickly"
Yes
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:47 AM
REBECCA L. at Bel Air Hyundai responded on 06/23/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
Iwould refer friend
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/23/2017 06:44 AM
REBECCA L. at Bel Air Hyundai responded on 06/23/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Prince K. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly service "
Great place to do business
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/22/2017 08:30 PM
REBECCA L. at Bel Air Hyundai responded on 06/23/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience "
My service manager is always friendly and helpful.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/22/2017 06:33 PM
REBECCA L. at Bel Air Hyundai responded on 06/23/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Janice T. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
Great job and courteous service!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/22/2017 04:35 PM
John E K. at Bel Air Hyundai responded on 06/22/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Ronald G. on 06/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"it services hyundia "
overall good
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/22/2017 06:12 AM
John E K. at Bel Air Hyundai responded on 06/22/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Theresa S. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Promptness in Service"
A pleasure to take vehicle into Jone's Hyundai and have customer service writers work with you! Ashley, Jessica, and Leon stand out very much as great company representatives! I have worked well over 20 years in the auto repair and know how to deal with the public and I know excellence in the work place!
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/22/2017 05:10 AM
REBECCA L. at Bel Air Hyundai responded on 06/22/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accommodating."
I had a 10% discount that I gave to the advisor before the service on the car started. When I received my bill, no where did it show
I was given the 10% discount. I do not know what part of the bill it was deducted. Please advise. Thank you
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 11:19 AM
REBECCA L. at Bel Air Hyundai responded on 06/21/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

REBECCA L. at Bel Air Hyundai responded on 06/21/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Great experience throughout vehicle service. From taking appointment up to and thru returning my car after service is completed.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/20/2017 07:32 PM
John E K. at Bel Air Hyundai responded on 06/21/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love this place"
Always great
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:43 PM
John E K. at Bel Air Hyundai responded on 06/20/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Louis R. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Leon The Great. "
My service writer, Leon, is very efficient and gets me in and out quickly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:12 PM
REBECCA L. at Bel Air Hyundai responded on 06/20/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Nancy M. on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"6-Month check-up"
Friendly, knowledgeable staff. Clean, comfortable waiting room and timely service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:07 AM
REBECCA L. at Bel Air Hyundai responded on 06/20/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Great service
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/20/2017 09:14 AM
REBECCA L. at Bel Air Hyundai responded on 06/20/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall
Service Manager

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