ReScore Reviews™ (75)

ReScore
Overall Rating 4.1199965/5Overall Rating 4.1199965/5Overall Rating 4.1199965/5Overall Rating 4.1199965/5rating 4.1199965
Original
Overall Rating 2.19178/5Overall Rating 2.19178/5rating 2.19178rating 2.19178rating 2.19178
90% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Patricia L. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service team"
Excellent service team- knowledgeable, timely, thorough.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/23/2017 07:12 PM
John E K. at Bel Air Hyundai responded on 03/24/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Verified Customer on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service guy leon kept on time"
Timely service
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/23/2017 06:39 PM
John E K. at Bel Air Hyundai responded on 03/24/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Joanne R. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Leon Wilson and his team are very customer care oriented you are blessed to have such a great crew!!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/23/2017 04:04 PM
John E K. at Bel Air Hyundai responded on 03/24/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Verified Customer on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and convenient "
Super easy drop off and pick up. Very friendly service
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/21/2017 03:04 PM
John E K. at Bel Air Hyundai responded on 03/21/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Verified Customer on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall Experience"
Very professional!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 03/17/2017
Service Type: Repair
Review Created: 03/21/2017 02:19 PM
John E K. at Bel Air Hyundai responded on 03/21/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Verified Customer on 03/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Quick service, clean
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/21/2017 11:57 AM
John E K. at Bel Air Hyundai responded on 03/21/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Verified Customer on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, timely, free oil changes."
As above
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/13/2017
Service Type: Repair
Review Created: 03/21/2017 10:57 AM
John E K. at Bel Air Hyundai responded on 03/21/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Kathleen T. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"4 new tires, front brakes and rotors"
Always pleased and satisfied with the service. I am Jones for a lifetime.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/21/2017 05:36 AM
John E K. at Bel Air Hyundai responded on 03/21/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

INGRID S. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful, courteous staff "
Friendly, helpful, courteous staff
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/20/2017 06:28 AM
REBECCA L. at Bel Air Hyundai responded on 03/20/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Carla C. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 03/11/2017
Service Type: Maintenance
Review Created: 03/18/2017 08:12 AM
John E K. at Bel Air Hyundai responded on 03/18/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Cynthia W. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and complete Service"
Arrived a little early for my appointment and was taken immediately. The car was ready in less than an hour.!
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 03/10/2017
Service Type: Repair
Review Created: 03/18/2017 05:38 AM
John E K. at Bel Air Hyundai responded on 03/18/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Douglas B. on 03/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not real happy with the $10 document retention fee. Will not pay again. A refund would be appreciated."
Yes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/17/2017 06:31 AM
REBECCA L. at Bel Air Hyundai responded on 03/17/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Ann C. on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees "
Always have great service at Jones.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/16/2017 04:37 PM
John E K. at Bel Air Hyundai responded on 03/17/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Wilson S. ReScore Review on 03/20/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awsome Dealer"
Have purchased cares from over a dozen dealers in my life time, and I can say these are the most professional and friendliest service reps I have ever dealt.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/16/2017 01:25 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"see comments "
see comments
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/16/2017 01:25 PM
REBECCA L. at Bel Air Hyundai responded on 03/16/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

John E K. at Bel Air Hyundai responded on 03/16/2017

Someone will be contacting you in reference to a refund.

Verified Customer on 03/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely service"
My car was returned to me in a timely manner.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 03/11/2017
Service Type: Repair
Review Created: 03/15/2017 04:39 AM
John E K. at Bel Air Hyundai responded on 03/15/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Lewis S. on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, clean, informative."
All around just a great place to get my cars serviced.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/14/2017 11:25 AM
John E K. at Bel Air Hyundai responded on 03/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Verified Customer on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and Malcom the Service Writer"
Good location
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 03/11/2017
Service Type: Maintenance
Review Created: 03/14/2017 11:03 AM
John E K. at Bel Air Hyundai responded on 03/14/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Regina S. on 03/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"rountine maintenance"
great service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/13/2017 11:34 AM
REBECCA L. at Bel Air Hyundai responded on 03/13/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future.I am reviewing your ticket and someone will be in touch. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

Sue R. on 03/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change to new tires"
You did the job but it is just so very. Expensive
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 03/03/2017
Service Type: Maintenance
Review Created: 03/11/2017 06:12 PM
John E K. at Bel Air Hyundai responded on 03/12/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

James N. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time"
In and out 1 hour, great service and friendly employees
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/07/2017
Service Type: Maintenance
Review Created: 03/11/2017 09:11 AM
John E K. at Bel Air Hyundai responded on 03/11/2017

Thank you for taking the time to write your review. We here at Jones Hyundai appreciate your business and look forward to seeing you in the future. If you ever have any questions please don’t hesitate to call me. Thanks again for choosing Jones Hyundai for all of your car care needs.



Jay Kendall

Hyundai Service Manager

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