Verified Customer
Hi John, thank you for bringing this issue to our attention. As you can imagine it is never our goal to disappoint you or your level of expectations when doing business here; our customers are our biggest asset. With that said, I invite you to contact us directly to discuss the events outlined in your review. We view experiences both good, bad and inbetween as learning experiences. In short, we appreciate you helping us become better. We look forward to speaking with you.