Berkeley Tire And Auto Service


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

103 Reviews

97% Would Recommend
Latest Review almost 2 years ago

ANNA A. on 10/10/2015
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"great service"
Always get what was expected and on time.
Vehicle: Honda Fit
Service Date: 09/18/2015
Review Created: 10/10/2015 01:54 PM
Deepa A. on 09/15/2015
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Deepa said this business does a good job. Ronnie is good guy and was very personable.
Vehicle: Mazda 3
Category: Service
Service Date: 09/12/2015
Review Created: 09/15/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/17/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
VALERIA O. on 09/13/2015
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"great attention..."
Ronnie is great and great service!
Vehicle: Toyota Prius
Service Date: 09/11/2015
Review Created: 09/13/2015 09:35 AM
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Dylan S. on 09/12/2015
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Dylan said this business had great service.
Vehicle: Toyota Prius
Category: Service
Service Date: 09/10/2015
Review Created: 09/12/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Wayne H. on 09/10/2015
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Wayne said the business did exactly what he wanted them to do and they did it perfectly. They are close to his location.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 09/05/2015
Review Created: 09/10/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Kevin K. on 09/05/2015
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Kevin said this business is efficient and has good prices. They let him store his vehicle there for about an hour after the repairs were completed.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/02/2015
Review Created: 09/05/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Paul M. on 09/05/2015
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Paul said this business was convenient for him to take his vehicle to.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 08/25/2015
Review Created: 09/05/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Merlyn M. on 09/04/2015
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Merlyn said the employees at this business were very nice and friendly. It was a pleasant experience and they completed his vehicle promptly.
Vehicle: Dodge Neon
Category: Service
Service Date: 08/26/2015
Review Created: 09/04/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/08/2015

Thank You for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Patrick A. on 08/25/2015
Recommended badge inactive Recommended
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Patrick said he went to this business to get one of the tires on his vehicle patched. The employees there told him to come back in the morning and they would have it fixed. If they ran into any problems, they told him they would call him. He went back early the next morning and they did not have anything done because they did not have any patches in stock. He came back again the next morning and they still had not completed the repair. They could not get his vehicle back on the lift, so the employee just went out and used a jack to get the tire off his vehicle. He was told they were shorthanded because one of their employees left. He would not recommend this business for service because of this.
Vehicle: Toyota Celica
Category: Service
Service Date: 08/12/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 08/27/2015

Sorry that your tire was not repaired no time, this statement i dont understand 

They could not get his vehicle back on the lift, so the employee just went out and used a jack to get the tire off his vehicle.

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Jessica B. on 08/25/2015
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Jessica said everything with this business went well and they had her vehicle ready when she wanted.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 08/13/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 08/27/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
BEN H. on 08/22/2015
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"Awesome service"
Great, personable care. Fast, efficient, and very good work.
Vehicle: Volkswagen New Beetle
Service Date: 08/21/2015
Review Created: 08/22/2015 08:18 PM
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 08/24/2015

 Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Kyle P. on 08/22/2015
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Kyle said this business did everything professionally. It was pretty basic.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 08/19/2015
Review Created: 08/22/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 08/25/2015

thank you for you business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Ronald B. on 08/22/2015
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Ronald said everything went fine with the business and they helped him promptly.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/19/2015
Review Created: 08/22/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 08/25/2015

Thanks For Your Business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Don G. on 08/13/2015
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Don said they gave him a clear explanation of what he needed to know. His questions were all answered and he appreciated what the business did.
Vehicle: Kia Spectra
Category: Service
Service Date: 07/31/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Lucas G. on 08/13/2015
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Lucas said this business was fast, communicated well, and did a good job.
Vehicle: Subaru Impreza
Category: Service
Service Date: 08/01/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Monali V. on 08/13/2015
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Monali said she came in early and this business helped her.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/01/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Seham Z. on 08/10/2015
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Seham said this business was good.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/05/2015
Review Created: 08/10/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 09/15/2015

Thank you for your business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
GREG M. on 08/09/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Great Price and Quality, Customer Service a Minus"
They fixed a nail in my front tire for $30. You can't beat that. The gentleman at the front desk, however, could use a customer service refresher. He was busy watching the news when I arrived and seemed distracted throughout the interaction; he did not tell me when to come back so I assumed he'd call but he never did. I think he needs to be sent back to customer service school but the job was done -- well and economically. Plus the location is perfect -- near downtown Berkeley and UCB.
Vehicle: Toyota Camry
Service Date: 08/07/2015
Review Created: 08/09/2015 08:40 AM
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 08/10/2015

Thank you for your business, sorry you felt the service was not good but i was not feeling well that day

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
CRAIG S. on 07/30/2015
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"always done on time"
great service
Vehicle: Jeep Grand Cherokee
Service Date: 07/28/2015
Review Created: 07/30/2015 08:08 AM
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 08/01/2015

Thanks for your business Craig

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Nailah M. on 07/24/2015
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Nailah said the staff at this bushiness was professional and got the work done in a timely manner.
Vehicle: Cadillac Eldorado
Category: Service
Service Date: 07/22/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.
Ronnie L., Store Manager at Berkeley Tire And Auto Service responded on 07/27/2015

Thank you for your Business

Ronnie Lewis
Store Manager
Berkeley Tire And Auto Service
Displaying Review 1 - 20 of 103 in total