The Garage Auto & Tire DBA Big Blue Auto Care


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

341 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 1 day ago
PATRICK L. on 09/24/2017
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"Great service "
Everything taken care of smoothly
Friendly staff
Vehicle: GMC Terrain
Service Date: 09/22/2017
Review Created: 09/24/2017 05:21 AM
THOMAS M. on 09/06/2017
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"Everything is handled smoothly and with the customer inmind. That is my impression"
I think you charge a fair price for the work done.
Vehicle: Mazda Mazda3
Service Date: 09/05/2017
Review Created: 09/06/2017 03:46 AM
Lester B. on 09/01/2017
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Lester said they did a pretty good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/19/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
Valued Customer on 08/30/2017
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"Best Service in Collier County"
Always quick and friendly service.
Vehicle: Nissan Versa Note
Service Date: 08/19/2017
Review Created: 08/30/2017 05:39 AM
CHRISTINA W. on 08/26/2017
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"ROUTINE OIL CHANGE??? I THINK NOT!!!"
Courteous, Friendly, Coffee and TV...No hard sell about what else needs to be done!!! How refreshing --- THANKS!!!
Vehicle: Honda Fit
Service Date: 08/25/2017
Review Created: 08/26/2017 02:10 PM
ANDREI G. on 08/26/2017
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"Homemade Service"
Excellent service for a decent price. Very friendly front office.
Vehicle: Toyota 4Runner
Service Date: 08/25/2017
Review Created: 08/26/2017 07:54 AM
William R. on 08/23/2017
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William said this business treats him great and they do what he asks for. He would like them to keep up the good work.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Glenda A. on 08/22/2017
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Glenda said Eric is good. He showed her what was wrong and he explained everything. Their drop off and pick up service was terrific.
Vehicle: Lincoln Continental
Category: Service
Service Date: 08/18/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Jake H. on 08/17/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jake said he doesn't connect well with the new ownership. He doesn't have the same customer service experience.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Amy B. on 08/17/2017
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Amy said this business was great.
Vehicle: Chevrolet Prizm
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Mercedes M. on 08/16/2017
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Mercedes said it's very good, he's satisfied with the way they work and she really likes the job they do. Overall, it's a good service. They do a good service and they take care of everything well.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/12/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca B. on 08/16/2017
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Rebecca said the mechanic did a great job on her vehicle. It took longer than she had planed and the only person at the front desk, was doing about 7 different things. It would have been nice if he had some help.
Vehicle: Cadillac
Category: Service
Service Date: 08/09/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. on 08/14/2017
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Paul said this business always try to get him in and taken care of. They also don't charge him for things he doesn't need.
Vehicle: Honda Civic Si
Category: Service
Service Date: 08/12/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
DEAN O. on 08/13/2017
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"Trusted shop"
Big Blue is great for an oil change! They look over your vehicle for safety issues and other problems, but they never pressure you to have work done. They honestly present needs, and leave it to you to decide whether to have them make repairs or not.
Vehicle: Hyundai Elantra
Service Date: 08/12/2017
Review Created: 08/13/2017 02:25 PM
Greg B. on 08/08/2017
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Greg said the manager really helped him out. He would not let him go until he made sure the situation was remedied. He was very professional and patient.
Vehicle: Buick Century
Category: Service
Service Date: 07/24/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Valued Customer on 08/06/2017
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"Top Notch Service"
It's a pleasure to do business with this place. Always quick, Professional and they do a great job. David at the front desk and his workers in the back really care about you the customer and your car. Comfortable waiting area.
Vehicle: Nissan Versa Note
Service Date: 07/29/2017
Review Created: 08/06/2017 07:19 AM
CAROLINE H. on 08/05/2017
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"Excellent service."
Excellent service.
Vehicle: Chevrolet Equinox
Service Date: 08/04/2017
Review Created: 08/05/2017 08:22 AM
MARC B. on 08/03/2017
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"good people.....do good work.....always a pleasant experience"
well done in a fine atmosphere
Vehicle: Chrysler LeBaron
Service Date: 08/02/2017
Review Created: 08/03/2017 08:27 AM
JOHN and CHRIS B. on 08/03/2017
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"Tune up service "
Excellent as usual.
Vehicle: Toyota 4Runner
Service Date: 08/01/2017
Review Created: 08/03/2017 04:53 AM
DONNA L. on 08/02/2017
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"Big Blue exceeds all other shops in town ! "
Big Blue is the best ! I am so glad I was recommended to try your place out . I finally found a place where I don't feel like I am being told I need something that I don't and ripped off hundreds of dollars . They are very professional , honest, and great customer service every time I go there .
Vehicle: Toyota Camry Solara
Service Date: 08/01/2017
Review Created: 08/02/2017 09:24 AM
Displaying Review 1 - 20 of 341 in total