100% Would Recommend
Latest Review 3 days ago
David H. on 09/18/2017
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"personal service"
personal and knowledgeable
Vehicle: Hyundai Santa Fe
Service Date: 09/11/2017
Review Created: 09/18/2017 03:36 PM
John B. on 09/10/2017
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"Concern for the operational condition of the vehicle."
Good job. i await hearing you have received the Dome light parts for the 2003 F100. Thanks
Vehicle: Ford F-150
Service Date: 09/05/2017
Review Created: 09/10/2017 09:14 AM
Ross C. on 09/03/2017
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"...able to repair my car and diagnose problems so I do not have to pay for unnecessary repairs..."
excellent, friendly, timely repair
Vehicle: Ford Taurus
Service Date: 08/31/2017
Review Created: 09/03/2017 07:18 AM
Max L. on 08/31/2017
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Max said he is satisfied with the service the business provides.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 08/24/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. on 08/30/2017
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Spoke with Lily. She said the experience was excellent and she had no problems.
Vehicle: Toyota Highlander
Category: Service
Service Date: 07/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
David C. on 08/30/2017
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David said the business was quick, inexpensive, and honest.
Vehicle: Ford Mustang
Category: Service
Service Date: 08/04/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Shealagh M. on 08/21/2017
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"Consistently good service at fair prices"
We have taken our cars to Big E for a number of years. Not only is the service consistently good and friendly, but Kieran and Walter are extremely honest and trustworthy. Our car broke down on a trip to LA a couple of years ago. The shop that AAA towed it to told us the transmission was shot and needed to be replaced for $6K. We called Kieran and he was suspicious given the symptoms. We had the car towed to San Mateo. Sure enough, the transmission was ok - Big E replaced a $150 part and it was good to go (and still running well 2 years later). In my experience, Big E never oversells what needs to be done, and they will prioritize the important stuff if you don't want to get multiple items done at one time. It's the only place we take our cars.
Vehicle: Lexus ES 350
Service Date: 08/17/2017
Review Created: 08/21/2017 09:29 AM
Fredina I. on 08/17/2017
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"Big E Auto!! Excellent!!!]"
They're personable, friendly, knowledgeable, communicative.
Vehicle: Lexus ES 330
Service Date: 08/11/2017
Review Created: 08/17/2017 05:39 PM
George P. on 08/17/2017
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"Great auto Shop"
A Very ethical honest shop with very capable people who do excellent work.
Vehicle: Lexus IS 250
Service Date: 08/15/2017
Review Created: 08/17/2017 11:33 AM
Thomas B. on 08/11/2017
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"Another satisfactory experience"
I get much better service from Big E than from the dealer. It is probably less expensive as well but the primary reason is that your service is very personalized and I like doing business with Big E.
Vehicle: Toyota Tacoma
Service Date: 08/09/2017
Review Created: 08/11/2017 12:56 AM
Barbara G. on 08/10/2017
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"efficient, always quality work, professional and friendly"
Same as above - efficient, quality work and professional
Vehicle: Toyota Prius
Service Date: 08/07/2017
Review Created: 08/10/2017 08:22 PM
Erik H. on 08/09/2017
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Spoke with Barbara. She said they are always very good, they get the job done quickly and she trusts them.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/04/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Peter R. on 08/07/2017
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Peter said he has already recommended this business to others. He has been dealing with them for a while and they always offer him and his wife good service.
Vehicle: Buick Lucerne
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Chris L. on 08/04/2017
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"Solid, fast service"
I was recommended to this shop by AAA after my car had trouble starting. Took it into the shop for a full electrical test and had the car back later the same day with a better, recommended battery along with a lot of helpful advice for how to keep my car in running condition.
Vehicle: Toyota Camry
Service Date: 08/01/2017
Review Created: 08/04/2017 08:39 PM
Ernesto J. on 07/31/2017
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Ernesto said his service was good.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/26/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Tom S. on 07/29/2017
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"Best auto repair shop"
Quick, reliable, reasonable and honest service.
What else do you really need from a mechanic....nothing
Vehicle: Audi Q7
Service Date: 07/29/2017
Review Created: 07/29/2017 09:24 PM
Noeleen P. on 07/29/2017
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"Always reliable friendly service"
Always reliable friendly service
Vehicle: Lexus RX 350
Service Date: 07/28/2017
Review Created: 07/29/2017 09:12 PM
Greg B. on 07/28/2017
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Greg said he would recommend this business for service.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Kaj E. on 07/28/2017
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Kaj said he's been very pleased with the 10 years of service. The employees know him and he knows the employees.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 06/30/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Tony P. on 07/25/2017
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Tony said this business was quick, prompt and very professional. Curan was a great mechanic and this business is lucky to have him.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 07/13/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
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