93% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Maintenance work "
Didn't wait long to speak to someone. Very respectful and car was ready quickly
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 03:33 AM
Brian K M. at Bill Hood Hyundai responded on 09/21/2017

Thanks for the kind words. See you soon, Hood Hyundai Service

Julie P. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast, friendly, efficient"
will buy my next car here
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/18/2017 11:07 AM
Brian K M. at Bill Hood Hyundai responded on 09/19/2017

Thanks for the great review, see you soon. Hood Hyundai Service.

Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Yes...I would recommend Bill Hood to a friend.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/17/2017 05:26 PM
Brian K M. at Bill Hood Hyundai responded on 09/19/2017

Thanks for kind words. See you soon, Hood Hyundai Service.

Bradford C. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality service in a timely manner"
I went in for an oil change without having to schedule an appointment, and was back on the road in less than an hour. Everyone at Bill Hood Hyundai is always friendly and professional.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/15/2017 07:37 AM
Brian K M. at Bill Hood Hyundai responded on 09/15/2017

Thanks for the kind words. See you soon, Hood Hyundai Service.

Lynn T. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change tucson"
All went well
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:30 PM
Brian K M. at Bill Hood Hyundai responded on 09/15/2017

Thanks for the great review. See you soon, Hood Hyundai Service.

Annamarie L. on 09/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly"
Everything was great but the cost of the battierys . You need better battierys for my share was 190.00 and my car is a 2015
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 09/04/2017 07:35 PM
Brian K M. at Bill Hood Hyundai responded on 09/05/2017

Thanks for your review. Hyundai warranty covers the battery for your 2015 Elantra for the first 24 months of ownership. After 24 months the battery is pro-rated. a portion is paid by Hyundai, unfortunately the remainder is considered an owner expense. We hope to see you soon, Hood Hyundai Service.

Verified Customer on 09/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Usually good service "
everything was great except for a small flub, which they're working to resolve
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 08/23/2017
Service Type: Maintenance
Review Created: 09/03/2017 09:01 AM
Brian K M. at Bill Hood Hyundai responded on 09/05/2017

Thanks for the review. Our team member, Gary Leblanc is available for you to correct the alignment service. See you soon, Hood Hyundai Service.

JOSEPH S. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept."
Great service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/30/2017 08:05 PM
Brian K M. at Bill Hood Hyundai responded on 08/31/2017

Thanks for thee great review. See you soon, Hood Hyundai Service.

Martha M. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Everyone was friendly and helpful
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/30/2017 02:21 PM
Brian K M. at Bill Hood Hyundai responded on 08/30/2017

Thanks for the kind words. See you soon, Hood Hyundai Service.

Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, Friendly Staff, Fair Pricing"
I continue to bring my new vehicle into Bill Hood Hyundai for service. They are great people who treat me fairly as a customer and interested in my safety and satisfaction.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/30/2017 10:16 AM
Brian K M. at Bill Hood Hyundai responded on 08/30/2017

Thanks for the kind words. See you soon, Hood Hyundai Service.

Verified Customer on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Initial Service Done Quickly"
My Sonata was serviced quickly while I waited.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/27/2017 02:37 PM
Brian K M. at Bill Hood Hyundai responded on 08/28/2017

Thanks for the kind words, See you soon. Hood Hyundai Service.

Verified Customer on 08/24/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"They over charged me"
I was told one price and ended up paying another
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/24/2017 10:58 AM
Brian K M. at Bill Hood Hyundai responded on 08/25/2017

Thanks for the review. This is a service related survey. We will forward your sales concern to our management team led by Mr. Scott Navara. Thanks again, Hood Hyundai Service.

Verified Customer on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hammond, La"
Bill Hood
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/23/2017 06:36 PM
Brian K M. at Bill Hood Hyundai responded on 08/24/2017

Thanks for the great review. See you soon, Hood Hyundai Service.

Verified Customer on 08/23/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Warranty Work"
warranty work completed
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/23/2017 10:24 AM
Brian K M. at Bill Hood Hyundai responded on 08/23/2017

Thank you for your We hope to see you soon, Hood Hyundai Service

Shawn T. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Spectacular Service"
Service is provided when I need it, correctly and timely.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/21/2017 08:16 PM
Brian K M. at Bill Hood Hyundai responded on 08/22/2017

Thanks for the kind words, See you soon Hood Hyundai Service.

Ned P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good people"
great service, I just find the cost of service somewhat high
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/17/2017 07:01 AM
Charles S. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 01:25 PM
Verified Customer on 08/16/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Hyundai Service "
I do not feel the service center value customers. My car sat there months and never updated me on when parts came in, just say in few days will be in. Now waiting months on another part to come in. Never get updated, I have to call and see what's going on.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:13 AM
Verified Customer on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Comfortable Experience"
Clean comfortable place to wait& usually wash car
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/16/2017 10:11 AM
Verified Customer on 08/13/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Nothing"
Terrible incomplete service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/13/2017 11:57 AM
Displaying Review 1 - 20 of 367 in total