ROBERT B. on 02/09/2016
WILLIAM W. on 02/09/2016
LOU KRISTIAN V. on 02/09/2016
OTHA B. on 02/03/2016
COLIN C. on 02/01/2016
RAYMOND M. on 02/01/2016
JAMES T. on 01/31/2016
"Low pressure, great service, professional salesman, Costco partner"
Bill Pierre Chevrolet is a Costco partner for pre-owned Chevy/GMC trucks. I have bought three cars through Costco and it is a great experience. This was no exception. Nate, our salesman, was very knowledgeable and low pressure and very helpful. Very pleased all around with the results. Thank you Nate, Bill Pierre, and Costco!
Vehicle: GMC CANYON
Sales Date: 01/10/2016
Review Created: 01/31/2016 09:28 AM
NATHAN D. on 01/30/2016
BETH S. on 01/29/2016
"Quick and easy service"
I had to bring in the car so they could finish some window applications. They provided me with a rental while they worked on the car and it was done quickly.
Vehicle: CHEVROLET SPARK
Service Date: 01/18/2016
Review Created: 01/29/2016 07:12 PM
MADALYN S. on 01/29/2016
"Inconsistency of Customer Service"
Long story short, I had to deal with Bill Pierre Chevrolet for six months before they would fix the problem with my vehicle (which was covered under warranty). My first few trips they diagnosed and I payed for issues that I am not sure were necessary to pay for. They told me they were keeping a record of my oil level and for me to come in when I felt it was getting low again. My next trip to the dealership, they claimed to have "no record" of ever testing my oil level and gave me all of these specific steps to follow that I was not given before. At this time, I had a new person in charge of my account and although I believe he was actually telling the truth to me, he was also condescending. He kept claiming, "I don't think you are crazy, but.." to me when I told him all that I had payed for and was told by the previous person in charge of my account. Anyway, after a few more trips of checking my oil we were finally able to "prove" that my car had issues which were covered under warranty and my car was eventually fixed. Although the end result was fine, I cannot get over all that happened to me at the beginning of my experience. I would NEVER recommend this dealership to anyone.
Vehicle: CHEVROLET CAPTIVA SPORT FLEET
Service Date: 01/11/2016
Review Created: 01/29/2016 08:39 AM
JEFF G. on 01/25/2016
DIETRA W. on 01/25/2016
ANDREW W. on 01/25/2016
DOLORES R. on 01/24/2016
"Lots of cars."
Purchased a used RAV4. Had decent staff help even though it wasn't a Chevy. The back rear brake light was out even though it was supposed to have been checked for such things. Also I don't believe the interior had been cleaned, even though it had been on your lot over 45 days.
Vehicle: TOYOTA RAV4
Sales Date: 01/08/2016
Review Created: 01/24/2016 09:04 PM
Jorrell v. on 01/23/2016
"lowest price on internet"
I surfed around on line for the lowest price listed for the car that I wanted. So I found Pierre Chev, and made an appointment on a Saturday. I was in at 8:30 in the morning, the Sales Person was Galen M. I was very excited to check out the car that I wanted. Galen explained everything I needed to know about the car and my options. I felt that the Finance Person Scott and Galen was very honest and courteous. Yes I would recommend this place to my friends. Thank you.
Sales Date: 01/23/2016
Review Created: 01/23/2016 04:00 PM
MIKE G. on 01/19/2016
"Friendly and knowledgeable"
I wen in with a complaint about a recurring power steering problem. The service personnel were understanding and accommodating. They evaluated the problem, explained it to me and presented the options open. I feel I was treated honestly and fairly.
Vehicle: CHEVROLET COBALT
Service Date: 01/08/2016
Review Created: 01/19/2016 06:39 PM
ABDULAZIZ-HEBNI M A. on 01/19/2016
JACK F. on 01/16/2016
TARA C. on 01/16/2016
We went in in response to a sales ad on the Internet, I totally expected them to either not have the exact car, attempt a bait and switch or say I didn't qualify for the advertised price for whatever reason. The opposite was true they showed me the exact car, never tried to entice me with something else . The final price was exactly as advertised with no issues. Sales staff and financing were wonderful. I'm very pleased with the experience.
Vehicle: CHEVROLET SONIC
Sales Date: 12/30/2015
Review Created: 01/16/2016 05:08 PM
RYAN B. on 01/11/2016
Over the weekend, I noticed a leak from the water pump, and was due to leave for a business trip Tuesday morning. I dropped off the car on Sunday. By 10am, Jeff called me to tell me they confirmed it needed a water pump, and that the repairs would be done by noon! Wow!! Picked it up in the afternoon, left the next morning, and didn't look back. Thank you!
Vehicle: CHEVROLET MALIBU
Service Date: 12/31/2015
Review Created: 01/11/2016 04:43 PM
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