Bill Pierre Ford Review from NICHOLAS H. on 02/25/2014


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NICHOLAS H.
Shoreline, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/25/2014
verified customer Verified Customer
Category: Service
Dishonest and Overcharges
I had the recent displeasure of having my ford escort destroyed by the bill piere ford team. After taking it in for engine failure it turned out to be a cracked pcv valve and hose. They replaced it and charged me about 350 dollars for the total service. ( Later a different mechanic told me it shouldn't have been a dollar over 100 for that fix.) The day I picked my car up it started overheating. I asked them to perform a 23 point inspection and they quoted me a 2,300$ of repairs and said they found a coolant leak which is odd because the car never overheated before I took it in, suggesting that the leak was new and caused by them. 00. I found this out because the day I picked my car up from Bill Piere it started over heating. I took my car to a mechanic that my father has always used and who is very trustworthy. He performed an inspection on the car and found that the engine was failing and had a cracked block and that this was causing a majority of the cars problems. He was shocked because of all the problems bill piere ford had found the engine they told me, was working just find. And all the problems they did find? They lied about. The mechanic checked the things that they had said were faulty and except for the coolant leak, they had made up the rest of the problems. He was shocked that they did not tell me about the state of the engine and basically they tried to charge me 2,300 dollars to fix things that weren't broken and my engine still would have been completely fucked. They did a full inspection of my car and knowingly did not inform me of the engine problems which really should be illegal and on top of that tried to charge me for things that were not broken. Absolutely disgusting service would give 0 out of 5 if possible.
Not Recommended