business image

Bill Pierre Ford

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(75 Reviews)
9
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
9
Net Promoter Score ®

Business Details

About

Bill Pierre Ford has a large inventory and competitive pricing. We are ready to serve you and are commited to customer care at Bill Pierre Ford. Our goal is to provide quick and correct service every time with every vehicle. Bill Pierre Ford has a large inventory and competitive pricing. We are ready to serve you and are commited to customer care at Bill Pierre Ford. Our goal is to provide quick and correct service every time with every vehicle.

Categories
Ford Dealer , New Car Dealer, Auto Repair
Contact
(206) 364-2200
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
11525 Lake City Way NE Seattle, WA 98125

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
9
Net Promoter Score ®

Business Details

About

Bill Pierre Ford has a large inventory and competitive pricing. We are ready to serve you and are commited to customer care at Bill Pierre Ford. Our goal is to provide quick and correct service every time with every vehicle. Bill Pierre Ford has a large inventory and competitive pricing. We are ready to serve you and are commited to customer care at Bill Pierre Ford. Our goal is to provide quick and correct service every time with every vehicle.

Categories
Ford Dealer , New Car Dealer, Auto Repair
Contact
(206) 364-2200
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
11525 Lake City Way NE Seattle, WA 98125

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
9
Net Promoter Score ®

Business Details

About

Bill Pierre Ford has a large inventory and competitive pricing. We are ready to serve you and are commited to customer care at Bill Pierre Ford. Our goal is to provide quick and correct service every time with every vehicle. Bill Pierre Ford has a large inventory and competitive pricing. We are ready to serve you and are commited to customer care at Bill Pierre Ford. Our goal is to provide quick and correct service every time with every vehicle.

Categories
Ford Dealer , New Car Dealer, Auto Repair
Contact
(206) 364-2200
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
11525 Lake City Way NE Seattle, WA 98125
All Departments' Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(75 Reviews)

EU
gravatar
ELIZABETH U.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/11/2014
verified customer Verified Customer
Category: Sales
long waits & no answeres
I wanted to purchase a used vehicle, and trade in the car I currently owned for the down payment. I researched online and found several cars I was interested in. I filled out an online form an was quickly contacted by James. He asked me many questions about my financial status & history. He said he was going to work on getting me loan approvals and we made an appointment for 2 days from that day. When we got there James showed us a few cars that were nice, and then I told him we did not want a large monthly payment. All the cars he had picked out for us had no prices on them, and he didnt seems to know any of the prices. He took us to the other dealership and we looked some more and found a Jeep that we liked and he said should fit the payments we are looking for. I asked several times about the cars I saw online James said he would look into it, but he would just disappear for long periods of time and not answer my question. When my husband and I (plus my 2 small children) were ready to leave James brought around a car within our price range. We test drove it and liked. I had to remind James several time to print me the car fax because he was so focused on closing his deal. Now less than a month later....I have been trying to connect with James regarding the car. The accelerator has stuck twice! and I believe there is some kind of leak from the engine. After days of no return calls I did get a hold of the manager Joe on Monday afternoon. He said bring in the car for service, but you have to leave it over night. I told him it is our only mode of transportation for my family and I so it is not possible to leave it and have no car. He said well can someone bring it in tomorrow morning and sit with it? I am not sure why that make a difference, but I told him I have to work and that I will see if I can get coverage at work. Of course I can not miss work! I have a car payment now! I tried to text James yesterday, since when I called before everyone kept referring to him, I told him the only day I can bring in the car is Monday because I have the day off, and I hope nothing more serious happens between now and then. Of course no response back! This company made it very clear that now that they sold me this car they are done with me, and I would like to be done with them if only I felt safe in my car I drive my young children in daily.
Not Recommended
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