Frances T. on 09/22/2017
"Customer Service, attention to details, fair pricing and quality work"
I feel that my concerns were addressed and recommendations on service were made fairly. I had several things done and feel that I was treated fairly on the pricing and service rendered which adjusted the problem to my satisfaction.
Vehicle: BMW 5 Series
Service Date: 09/07/2017
Review Created: 09/22/2017 01:58 PM
Andre L. on 09/16/2017
"The best experience"
Very satisfied with the experience. Alex was very knowledgeable and up front. I feel really comfortable with the service. The first time in all my years owning a car that I have complete trust in the service I will receive and the price. Bimmer Car Care and more importantly Alex has a customer for as long as I own a BMW.
Vehicle: BMW Alpina
Service Date: 09/14/2017
Review Created: 09/16/2017 07:34 AM
Nico G. on 09/11/2017
Nicole A. on 09/01/2017
"Expedient and Quality Service!"
Bimmer Car Care was able to take my car right away and have it ready sooner than I expected. The staff members were very professional and friendly, and my car came back sparkling clean!
Vehicle: BMW X3
Service Date: 08/31/2017
Review Created: 09/01/2017 01:01 PM
Frances T. on 08/23/2017
Frances said the staff are very honest, family oriented, professional, personable, and caring. She appreciates their excellent service and care.
Vehicle: BMW 5 Series
Service Date: 08/21/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Annette C. on 08/02/2017
"This Bimmer Car Care is Absolutely Awesome!! "
Alex and his staff at Bimmer Car Care took great care of my bmw x5 and extended warm hospitality to me and my family! Alex took me out to his garage and showed what my problem was and got me and my family back on the road. We made home safely thanks to Bimmer Car Care! I highly recommend this place. They are honest and affordable!
Vehicle: BMW X5
Service Date: 07/31/2017
Review Created: 08/02/2017 07:41 PM
Phil B. on 07/28/2017
Ryan D. on 07/27/2017
"Excellent and Personal Service "
Great service and fair prices. The shop solved my issue right away. I especially enjoyed talking directly to the mechanic about the resolved issues, which you don't find at many large scale dealership service shops.
Vehicle: BMW 3 Series
Service Date: 07/25/2017
Review Created: 07/27/2017 05:54 AM
Kim Y. on 07/19/2017
Linette E. on 06/03/2017
Shedrene O. on 05/22/2017
Dinapolis G. on 05/13/2017
Timothy G. on 05/08/2017
Geoff C. on 05/08/2017
tramaine w. on 04/20/2017
This a great shop and Alex provided great service to my car. I also like the location of his shop and I recommend all looking for an experienced BMW mechanic with quality work and affordable prices to check Alex and his shop out.
Vehicle: BMW 330i
Service Date: 04/18/2017
Review Created: 04/20/2017 04:02 PM
Keith B. on 03/29/2017
"Great shop and great job"
I had a couple of leaks in my X5 and Alex got me squared away in 1.5 days. The shop late ok'd great. Welcome to the neighborhood. Get the full dealer experience minus the dealer overpricing.
Vehicle: BMW X5
Service Date: 03/28/2017
Review Created: 03/29/2017 06:19 AM
Alicia D. on 03/22/2017
"The right place for my Bimmer"
Ok, I have always taken my car to the BMW dealership for service for the last 3yrs, but when I googled BMW certified mechanic, Bimmer Car Care was listed. I called around 10am and spoke with John. I explained to him I went to GoodYear on 17 and Wabash on Sunday March 19 and a diagnostic test was performed. I also gave him the amount which was quoted to me. He then told me to bring my car in. I dropped my car off around 12:30 and spoke with Alex. Alex explained he has 15yrs of experience working on BMW. Alex then ran a diagnostic test on my car and compared it with GY. However, Alex told me what he wanted to do just to make sure it was necessary and asked if I could leave my car I told him yes and I was back home by 1:15. Alex called me the same day and told me he switch and cleaned my sensors and I could pick my car up. My CAR is running like a new BIMMER for the faction of the price GY was changing me!!!! I'm so happy I found this place. I'm done with BMW dealerships service department, this is my new service place. FYI the environment is exactly the same as BMW and the customer service is excellent!!!! I have recommended all my friends to Bimmer Car Care. Thanks John and Alex i love you guys.
Vehicle: BMW 328i
Service Date: 03/21/2017
Review Created: 03/22/2017 10:44 AM
Dinapolis G. on 03/18/2017
Pierce J. on 03/17/2017
Nick B. on 03/08/2017
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