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Black Bear Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(11 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(860) 585-1111
Opening in 49 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
56 Frederick Street Bristol, CT 06010-6640
Black Bear Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(11 Reviews)

JS
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James S.
Burlington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2016
Quality Repair on Custom Exhaust
I have a custom performance exhaust system that was on my truck when i bought it. After several years the muffler and tailpipe separated. I looked online to try to find a "good" exhaust place. I found Black Bear Auto which was rated quite well. I called and Mike was able to fit me in the very next day. My first impression was awe. The building looks awesome with its mural painting, and the property was well kept. Inside the building was not like your regular garage. The office was very inviting and hospitable with various coffees, sodas, and water. It also had an area for customer to wait that included chairs and a large table if you needed to get some work done while away from school or the office. The garage was also well kept and maintained, It was easy to see there was a high level of professionalism and pride in this garage. Barry worked his tail off to find me a suitable muffler for my system. He was able to have my exhaust system repaired and sounding great that afternoon. The price was very fair and was what I would expect from a reputable garage. There were no surprised. All work was authorized before it was performed. My truck sounded great and was left in the same condition as when i dropped it off. No dirty hand prints or greasy foot marks. I would like to thank the staff at Black Bear for the work they did for me. I had a very good experience at Black Bear Auto and would recommend them to anyone who wants a fair,quality, and conscientious repair.
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