Blaise Alexander Hyundai


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

724 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.583335/5Overall Rating 3.583335/5Overall Rating 3.583335/5rating 3.583335rating 3.583335
Original
Overall Rating 1.91667/5rating 1.91667rating 1.91667rating 1.91667rating 1.91667
95% Would Recommend
100% Business Response
Latest Review 1 day ago
William R. on 09/22/2017
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"Pleasant and Professional "
The staff is genuinely interested in the customer and their vehicle.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:08 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/22/2017

You bet we are!! Have a great weekend!!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Barbara S. on 09/21/2017
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"Great Service and great people!!"
This is my first experience with Blaise Alexander Hyundai. From the salesman to the service department, I am very happy with them!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 02:26 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/22/2017

Well, that is great to hear!!! We can't wait to see you again. Let us know if there is ever anything we can do for you!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
MICHELLE G. on 09/21/2017
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"Annual Inspection and Safety Recall Work"
I had a change in my schedule and needed to come in earlier - the team fit me in and I was out very quickly.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 12:08 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/22/2017

Always glad to help!! Or, at least try to help you. 
Have a great weekend!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 09/21/2017
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"Great service! "
Wouldn't take my car anywhere else. I trust the people here, they provide great service & they will not do anything that doesn't need to be done.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:57 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/22/2017

Thanks!!!!  Always here for you and your vehicle!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Irene C. on 09/21/2017
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"5 star"
Very dependable and efficient
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/21/2017 07:47 AM
Bert S. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Attention to detail
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 03:41 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/20/2017

thanks for the survey!  we appreciate it!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 09/19/2017
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"Top Notch Service"
Blaise Alexander, as always provided excellent service all around from entering the door to leaving in my vehicle.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:47 PM
Amy C. on 09/19/2017
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"Great job friendly service"
The service department got my car done in plenty of time for me to get to work. I appreciate the Job they did and the fact that I didn't have to leave my car there all day
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:12 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/20/2017

This is always our goal.   Thank you for the kind words!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Roberta S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent car and dealership!"
I have nothing but compliments for Blaise Alexander Hyundai dealership. The service is excellent - the staff is so courteous and I love my car!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 03:51 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/19/2017

I have no words.   But THANK YOU!!!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Amy C. on 09/18/2017
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"Customer Service and Marcus did a great job with my car. Everyone there is very nice to work with."
5 stars
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 01:28 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/19/2017

Thanks for your patience and understanding!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
John V. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
Very professional when dealing with customers.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/16/2017 03:12 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/16/2017

Always a pleasure seeing you. Enjoy your weekend!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Michelle V. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always, excellent service!"
Excellent quality service. They always explain in detail what is wrong and how it was fixed. Sometimes it is hard to get an appointment quickly.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/15/2017 08:13 AM
James M. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick work, car wash and detail is a nice touch."
Customer service is great at Blaise Alexander. I just might buy my next car there..
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 11:37 AM
Verified Customer on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Happy customer"
Friendly and satisfying
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 06:36 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/16/2017

Thanks sir!!! Always a pleasure talking with you!!

lets touch base on Monday.



SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
GLENDA B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant experience all around"
This dealership has exceptional service technicians. They know what they are doing. The employees seem to enjoy being there which makes dealing with this business a pleasure.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 12:46 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/16/2017

Thanks for the sincere words.   I try to be involved where I can. Thanks for noticing. 

Have a a wonderful weekend!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Stanislav S. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good business "
Good review
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/08/2017 04:06 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/11/2017

5 out of 5!  Love seeing that! Thanks for taking the time to fill out our survey!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
CHESTER P. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service; customer loyalty."
Service and customer care just keep getting better and better. Thank you BA Hyundai State College.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/07/2017 06:13 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/11/2017

Yeah!!!! That's our motto,  "each day, better and better"

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Kim P. on 09/07/2017
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"The crew are very proficient at what they do. They are a well oiled machine."
I appreciated getting the service done to my vehicle in a timely manner so I could wait for it at the shop. They have a very friendly atmosphere at this dealership.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/25/2017
Service Type: Repair
Review Created: 09/07/2017 04:42 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/11/2017

We strive for a friendly family style feel!!! So glad you enjoyed!!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 09/06/2017
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"Will definitely come back"
Staffs are friendly. Job done in very nice and neat ways. Waiting lounge is nice and snack and beverage are provided.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/06/2017 08:14 AM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/06/2017

Glad to hear that we took care of you while you waited! Let me know if there is ever anything we did not do to perfection!

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
Verified Customer on 09/05/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Unfulfilled promise"
It was Blaise idea to pick up our vehicle to fix the recalled part, and yet we were the ones to have to call and let them know they forgot us, twice. Then dropping the car off with less then a quarter tank, when we live in the country was not cool. There were other issues as well.
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 05:25 PM
Shawn R., SERVICE MANAGER at Blaise Alexander Hyundai responded on 09/06/2017

I am sorry for not being prepared for your recent visit. I wasn't aware of any other repairs other than your recall appointment. 

Do do you remember whom you spoke to in regards to the other issues you are experiencing? 

We, at our desk only remember the recall.  Did you speak to someone in our call center to express other concerns. 

We can make it right if you if you give us a chance. 

SHAWN REED
SERVICE MANAGER
814-234-2886
SREED@BLAISEALEXANDER.COM
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